To be honest, I can NOT remember every actually gettng this app to work … conveniently. They have a trouble-shooting matrix or chart that is almost 20 steps long and takes over an hour to try EVERYTHING they suggest.
I finally uninstalled, started from scratch.
Still, the alleged functionality of this app is NO better and NO more convenient that APPLE’s built-in functionality with their Menubar-accessible Bluetooth capabilities.
Actually, with my Jabra headphones, Jabra earbuds, Apple AirPods Pro, Soundcoure speaker, and Bose Resolve speaker, MERELY turning ANY of them on gets them connected.
Come to think of it, I can’t remember WHY I ever even wasted my money on this application/utility. Oh, someone recommended it to me. I respected them as one of the few tech “influencers” I actually listen to.
Well, I am no tech influencer, but, seriously? This app seems nothing more than a “solution in search of a problem.” IF I could post screen shots of all the issues and the logs from my Mac, I would.
SAVE YOURSELF some money. If it’s not broken, don’t fix it.
Apple’s own Bluetooth module with menubar access is PERFECTLY adequate. It is NOT broken. It just works.
This customer contacted us a few days ago, saying that the app wasn’t working. We asked for clarification about *what* wasn’t working but did not receive a response. The diagnostic report file that was included showed that no Bluetooth devices had been added to ToothFairy, so it seems as though that was the source of the problem. Before using ToothFairy to connect/disconnect a Bluetooth device, you need to click “+” button in the Preferences window to add that device to ToothFairy. The app asks you to do this on first launch, and there is more information about it here: https://c-command.com/toothfairy/help/adding-a-device
We do indeed have a list of 13 steps that you can try if a Bluetooth device is not connecting to your Mac (https://c-command.com/toothfairy/help/why-isn-t-my-device-con). This is not specific to ToothFairy. Rather, Bluetooth is a technology that’s unreliable for lots of people, with strange interactions between different macOS features, battery and interference problems, software that needs to be reset, etc. A device that works properly with your Mac is a prerequisite to using ToothFairy, so we tried to collect a lot of general Bluetooth troubleshooting information in one place.
As described on the store page, ToothFairy offers lots of features—including customizable icons, keyboard shortcuts, switching between Macs/iOS devices, battery status, scripting, and improving audio quality—that are either not available or not as convenient with what’s built into macOS. However, if you’d prefer to use the built-in stuff, certainly feel free to do that, and you can get a refund via Apple.