iPhone Screenshots

Description

Explore the Totango Customer Success Mobile app. Manage your customers, accounts, and tasks, and collaborate with your team virtually, wherever you are and from the palm of your hand.

Totango is the first enterprise-grade mobile application designed specifically for Customer Success. Totango’s Customer Success mobile app gives you access to your customer data from anywhere and at any time on your iOS device. With Totango you can get customer notifications that require your attention and dive into the details to take action. It will quickly become your favorite application to answer any customer or contact question.

Totango’s Customer Success application provides the following capabilities:
Let Totango work for you
• Get a high-level overview of your Customer Portfolio at a glance
• Get daily notifications and alerts
• Easily search for a customer record
• View customer details based on their health
• Get alerts when customers need attention
Do my daily work
• View and follow your tasks and the tasks you assign to others
• View and execute your plans for each customer
• View the full picture of your customer information including its full hierarchy
• Add touchpoints to log your customer engagements
Collaborate virtually
• Assign tasks for your team to get things done
• Share customer details while on the go

Are you a Totango customer? Download the app, login, and get started.

Not a Totango customer, yet? Don’t worry. You can sign up for free.
Don’t delay, download the app today. https://www.totango.com/sign-up

Learn more about Totango at https://www.totango.com
Got Questions? Contact support@totango.com
Follow Us on LinkedIn https://www.linkedin.com/company/totango

By downloading the Totango Mobile App, you agree to the Totango’s terms and conditions: https://www.totango.com/terms-of-use

What’s New

Version 5.0

• The new app navigation lets you find thing quickly with a single tab or a swipe
• The new Touchpoint page enable you to better summarize your customer engagements
• Take actions quickly by long & hold any customer name
• Improvements and bug fixes

Ratings and Reviews

4.5 out of 5
6 Ratings

6 Ratings

Busy CSM ,

Easy to use

The app enables to do most of my job while on the go, or watching my kids.
It’s intuitive to use and has most the same functionality as on the computer.
Use case: I was watching my young kids while also being notified of a customer that needed my input. I was able to handle all of it in minutes from my phone!

Kos5678 ,

Recent updates has made this app very useful

This app was updated recently and we are getting very good feedback from our customer success users on its usability. Thanks Totango!

Roni F ,

Cool app

Works really well. Let's you access your accounts health, trends and information very quickly. Search is really fast. Push notifications alerts on account health changes let you know in real time on which accounts to focus on.

Information

Seller
totango, Inc.
Size
36.1 MB
Category
Business
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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