Tower Federal Credit Union ٤+

Name: Tower Federal Credit Union
Rating: 1.4 (102 reviews)
Author: Tower Federal Credit Union

Tower Federal Credit Union

- ١٫٤ - ١٠٢ من التقييمات

- مجانًا

الوصف

Tower’s free App makes it easy for our members to bank on the go. Check balances, transfer money, pay bills, open new accounts, apply for loans, make loan payments, locate fee-free ATMs and Tower branches close by, view eStatements, and more.

Deposit checks without leaving home with mobile check deposit, available in the App. Set up real-time account alerts and controls so you can stay on top of your finances and be notified of any unusual activity on your accounts.

The App is secure, convenient, and easy to use. It’s like having a Tower branch at your fingertips at all times.

Tower members must sign up for free online banking at towerfcu.org or login to the App.

١٢ سبتمبر ٢٠٢٤

الإصدار 4014.1.3

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

١٫٤ من ٥

١٠٢ من التقييمات

Nothing but issues

This app’s appearance is so much worse then the previous, functioning app. And the functioning? About every other day it doesn’t work with facial ID and forces us to re-enter our password on our iPhone but doesn’t accept it. Then it locks our account and we have to enter a new password. In 2weeks it is now our 6th new password. And yesterday and today the transfer part won’t load. Clocks for 5 minutes and the days Oops. Did actual users ever test run this! Terrible, terrible, terrible.

2 months on and this app is still by far the worse app I have ever encountered. It regularly, seemingly doesn’t accept our credentials on one of our iPhone 15s which cause us to reset passwords on all iPhones and desktop computers.

And when we can actually access our account it will just hang while trying to access functions.

Major Downgrade for iOS App

The new version of the iOS App (Summer 2024) is a significant downgrade from before. The old app offered a seamless login, native app experience, and access to widgets. The new app does not offer widgets, is a hybrid app with a web-based feel, and I’ve had numerous issues with login. The latest issue is that the app says my account is locked and I need to call for help. When I called for help, they said they don’t see any issues with the account, but there’s nothing they can do to assist me on a Sunday. I’ll have to call back during business hours. Needless to say, not being able to do my banking when I need to is a strong deterrent to doing banking with TFCU.

The current app (17 Jul 2024) doesn’t work at all

As of 17 Jul 2024, the ‘New’ Tower Federal Credit Union app (apparently new as of 16 Jul 2024) doesn’t work at all (on my iPhone 15 Pro Plus w/iOS 17.5.1 or my iPad (10th gen) w/iPadOS 17.5.1).

TowerFCU completely redesigned their website/user experience, but the new mobile apps don’t work at all. I tried getting in with the new app before resetting my password (a requirement with new ‘User Experience), but the app just displays a blank white screen.

I tried using the apps again after I reset my password, they still didn’t work after the reset, so I deleted the apps from my iPhone and iPad. Then I downloaded new copies of the apps, and tried to access my account using the apps. It still didn’t work.

The only thing the new app does is display a blank white screen. If I ‘swipe up’ then I see the bank logo, but when I release that disappears and all I see is the blank white screen.

TowerFCU needs to try again…

أوضح المطور Tower Federal Credit Union، أن ممارسات خصوصية التطبيق قد تتضمن معالجة البيانات على النحو الموضح أدناه. لمزيد من المعلومات، انظر %سياسة خصوصية المطور(ة) سياسة خصوصية المطور.