Toyota 4+

User unfriendly

This version continues the trend of over complicating the user interface, hiding what should be the top-level summary under ads for secondary products and services, if the information is available at all.

For instance, if I want to know if my car is done charging I should be able to simply run the app and see it. Right now the app says it is 80% charged. Currently the car is sitting in my driveway plugged in but it is obviously finished, with 3 LEDs lit on the dashboard and the charging port LED dark. The app is probably showing old information from earlier today but there is no indication of the last time the app contacted the mothership to sync info, and no way for the user to initiate a resync. In this case I can simply walk to the car and look but at work the parking lot is 3 blocks away. Since my car’s battery capacity is small I would like to be able to find out quickly and reliably what the current state of charging is so that I can move my car out of the charging slot to give someone else a few hours of charge. This app doesn’t let me do that.

Finally, the app is huge, nearly 400MB for the app itself and with another 100MB of data.

개발자 답변 ,

Thank you for your feedback. We regret to hear of your dissatisfaction with the Toyota App. If you wish to discuss further please call us directly at (800) 331-4331 (Monday through Friday 8am - 8pm EST, Saturday 9am - 7:00pm).

Working good so far

UPDATE*** I was at the movies, the credits started to roll, and I took my phone out to remote start, and it worked from inside the theater first try. I think the reason I’m having so much success with this app isn’t making sure The vehicle status is updated. Sometimes it says last updated and it was the last time you use the app or vehicle. Swiping down where it says vehicle status will refresh the status. I did that in the theater before trying to remote start. Like I said it worked right away.

OP:
I just purchased a brand new 2022 Corolla Cross, so far the app has worked for me. Twice it told me it failed to remote start the car and I tried it again right away and it worked the second time both times. A family member of mine has a 2020 Camry and has tried to use the app for years and has only had frustration, so I understand why the app is rated so low and I have my fingers crossed maybe it is on the upswing because of my early successful experiences using it. If I start to experience what my family member did and what the majority of the reviews on here have, I will adjust my review. also, since I got my car, the family member has had success with the app too. It is unacceptable for Toyota to produce an app like what this has been so far. It should be a great app and work every time. I hope this is the first of many positive reviews.

I like my car and don’t like the toyota app

This app is way overpriced in my opinion. Toyotas are delivered with incredibly weak transponders which limit your range to the point where you may as well just walk to the car and start it by hand. Rather than improve the key tech they offer a pay app. The app will start your car and allow you lock or unlock your doors (most toyotas do not have lock on exit as an option). The app will let you know that you forgot to roll up a window or lock the doors. Rather than offer a common “lock on exit” function most other cars have, toyota offers a pay app. How about offering upgrades to the car and transponders? I would gladly pay 80 bucks to have my doors lock automatically when I walk away, and to be able to remote start from more than 10 meters. My office window is about 20 meters from where I park and the transponder fails to work at that distance. It’s ridiculous that you pay such a premium to have a reliable vehicle, and the solution to the cut corners attitudes are pay apps. How about just selling cars that function as advertised? I already had the dealership force an ATT plan on me to get hotspot functionality from the entertainment system. I already have hotspot on my phone and I don’t need that in my car. I don’t want to need my phone to open and start my car. This app should be offered for free as a consolation for the ineptitude of the vehicle designers to deliver the functionality you expect as part of the deal.

개발자 답변 ,

We are glad to hear you are enjoying the app, and appreciate you sharing your experience with us. We'd love to hear your thoughts on how we can improve, if you have any additional feedback feel free to share it using the In App feedback option.