1.5
out of 5
10 Ratings
The new version does not allow the purchase of tickets for others from Buying Tickets. I have to go through Routes, create a route and then purchase the ticket from the route. There is no button for passengers per se but a bit of gray bar below my name that will allow me to add a passenger. Also TPGFlex links to a dead page.Update based on answer from TPG:The add passenger button was working in the previous version. That button is NO LONGER VISIBLE in the current version. It should be below my name but that is no longer the case.
Hello. After checking on several accounts, the "add a traveler" button is still present on the application. In order to find a solution to your problem, please contact our customer service at the free number 0800 022 021 20.Best regards.
Edit : Although I ask it to save my card, it never shows up so I have to enter my credit card number every time I need to buy a « billet complémentaire » I really hope they fix this and/or add ApplePay. Orignal: They’ve updated the app and it seems to be working very well now. I was able to buy tickets after weeks of receiving an error message! It would be great if they added Apple Pay to the accepted methods of payment - maybe something to consider for future improvements ?
Hello.Thank you for your return. We encourage you to contact our customer service to investigate this situation. Toll free number 00800 022 021 20 or via our contact form at http://www.tpg.ch/service_clients.Best regards.
This is so bad that it is effectively useless The paper map is better and that is not worth the paper it is printed on. Impossible to find where stops actually are. As a tourist forget about navigation in geneva on public transport. I have to ask people where specific bus line stops are. For the Swiss that like precision this is amazingly bad
Hello. For a more user-friendly experience, we invite you to use the tpg+ application, which is better suited to your needs. Best regards
Seems the app freezes on load and stuck on launch screen. Location data also takes too long to load. It’s a better idea than the old app feature wise, but the old app works better so I recommend users download that instead.
Hello. The application had a technical problem during the last week. We are very sorry about this. However, our teams have been working hard and have been able to resolve it. We thank you for your report. Best regards.
Very useful and no bugs so far 👍👍
Hello and thank you very much for your feedback. We are very happy that the application is useful to you. We hope you will enjoy the next updates even more. Best regards.
Stop changing the app so frequently and making me re accept the license agreement. The old app just worked and now it is more complicated and less reliable. Just stop.
Hello and thank you for your report. Our teams are currently working on this problem, which has already been reported to us. We understand that this problem bothers you in your daily use. Thank you for your understanding and cooperation. Best regards.