Performance Improvements, and fixes.
Ratings and Reviews
Just as good as anybody but cheaper
The service is just as good as my previous carrier. I may have to buy minutes and data before the end of the year, however I am still saving over $400 a year even if I do have to add extra minutes and data. This is a big deal when you’re on a fixed income. My biggest surprise is that I cannot tell the difference in the quality of service and your TracFone mobile app is way easier to use in my previous carriers mobile app. Thank you TracFone for being there with the quality of service that you provide.
Developer Response ,
Hi Jerry Ward. Thank you for taking time leaving such a positive review. We're so happy to hear you are pleased with our service. TracFone strives to deliver the best customer experience, and it makes our day to hear we have accomplished that. Rest assured that we will continue to provide an exceptional experience with our products and services. Have a wonderful day! ^Katrina
I have multiple phones with Tracfone. Have been a member of TF for @ 20 years now. I can keep track of all my phones on all my devices. I buy air time a year at a time. It’s MUCH MUCH cheaper than any other carrier I am aware of. Uses the same lines and towers as ATT. 1.5 gig storage (on the yearly plan) is way more than enough.....unless you want to store the Library of Congress! Very very few people need the 5 gig storage that most all other carriers are trying to make you believe you need.
Developer Response ,
Hi, Buddyrocky. We are glad to know that you are satisfied with our service. Please know that we appreciate doing business with you, and we will do our best to give you the kind of service you deserve. If you have any further questions or concerns, please chat with us at http://bit.ly/2qdrKHH, call Customer Service at 1-800-867-7183, or text the word Help to short code 611611. For your convenience, our representatives are available Mondays to Sundays from 08:00 AM to 11:45 PM EST. ^Robert
I used my card to purchase minutes in the app, but somehow my account got hacked and my card information was stolen to purchase minutes I did not authorize and that didn’t go on my phone. I called Tracfone to report it, but they did not do anything for me to get that $40 back nor the minutes that were purchased using my card. I was just told to change my password. I did that and had to cancel my card. This app is not safe to use your card information on. One thing the app doesn’t have is that I would like to be able to receive receipts showing what I bought and when on the app. Also, I’d like to be able to view my phone usage on a report, showing the calls I made on which days. The app is lacking a lot of important information that every customer needs.
- Tracfone Wireless Inc.
- 133.6 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2018 TracFone Wireless Inc. All Rights Reserved.
With Family Sharing set up, up to six family members can use this app.