Once your application status shows that your passport is ready for collection, you can come to our Visa Application Centre to pick it up. Alternatively, if you have chosen our Express Courier Return service, your passport will be sent directly to the address you have provided.

What’s New

Version 1.0.7

Fixed communication problem.

Ratings and Reviews

1.9 out of 5
27 Ratings

27 Ratings

atwotsa ,

App bugs

If I may ask why can’t I track my visa application through this application I’ve been trying since one week but they keep saying sorry something went wrong try again later. Whereas I typed down all info required my surname and passport number but nothing pop up.

VladVladB ,


Well in general app is working. But unfortunately I don’t get enough information in this app. In App I have only 4 steps which makes it unclear where are my documents and passport. Every time have to check website where I can see proper information. Additionally it would be nice to be able to save previous log in information details instead of typing it all over and over again.

McAnixSA ,

Special characters break lookups

We have an apostrophe in our surname and we cannot track our applications as it reports an error “Sorry, something went wrong.”

App Privacy

The developer, TLScontact, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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