iPhone Screenshots

Description

The Transit Go Ticket App allows riders to buy bus, rail and water taxi tickets using their mobile device. No more worries about carrying cash for transit fare, Transit Go Ticket is good on King County Metro Buses, Sound Transit Light Rail and Sounder, King County Water Taxi, Seattle Streetcar, Seattle Monorail and Kitsap Transit routed buses.

What’s New

Version 4.026

New features enhancements:
- Cash payment option at local retailers
- Chinese language support
- Improved "Use" screen and ticket activation experience
- Apple social sign in

Ratings and Reviews

2.7 out of 5
189 Ratings

189 Ratings

circadian-slip ,

Automatically Logs Me Out

I’m really glad that a solution like this exists finally, and for the most part is has been extremely convenient using this app vs using an orca card. Getting tickets is seamless, and using them is almost as easy as scanning your orca card (you just have to tap the screen once you have activated ticket to show the bus driver the color of the days’ ticket).

But with new apps as always, there tend to be some growing pains.

I would argue the main issue with this app is what the title of this review suggests. Its a huge issue, not to mention an embarrassment, opening the app to purchase a ticket, but then all of a sudden you are automatically logged out randomly and you have to explain to the bus driver who doesn’t have the time of day to understand what you are talking about.

It’s a very frustrating UX to deal with, especially if you relying on this app to use 3 transfers for example.

Developers: If this is a security measure, please choose to implement Face ID or Touch ID in place of having to enter in an email address and password. It takes less than a second to do, and is arguably even more secure. But even then, I’m not at all convinced having to enter in your email and password is in any way necessary. That 10-20 seconds of time savings is crucial when you are a pedestrian relying on public transit.

Otherwise, I’m overall thankful that an app like this exists.

Treasurefolk ,

Lost some money

Worked pretty good until the day I was at a stop and needed to go downtown. Stupid streetcar doesn’t show up when it should so I have to take the bus instead or wait 10 more minutes. Well already bought the streetcar ticket (you have to be ready to board) so now I buy the bus ticket as well. Happened to me twice. Finally ordered the orca card as we are staying a couple of months. Now it doesn’t matter who shows up bus or streetcar. Also I barely made it on a Sound transit bus at the Federal Way station. Tried to use this app with a transfer ticket as I just got off another bus. Luckily the driver was nice to us and explained it’s two different systems and let us on anyway. It can be confusing to a newcomer so once again the orca card will be fine to use on Sound Transit. This app works for a visit to Seattle. Just be aware of what you are boarding- Sound or Metro. You will need something else if it’s Sound, this app won’t work.

Tendea ,

It’s great when it works.

Super convenient and great when it works. There are a couple of issues such as logging out automatically at the worst possible times (logging out as soon as the bus pulled, up go figure.) Another issue too is that it seems to have connection issues as well, even when I’m able to load web pages and look at email, it often get a network error.

A small thing as well is that the color scheme and logo look very similar to the Sound Transit bus which this app does NOT work on.

Developer Response ,

Hello,
Thank you for your feedback on these issues, we will forward these on to our development team as we work to improve the application. Also, if you have the time, could you please contact customer service about where in the app you receive the network connection issues so that we can troubleshoot what is causing these issues? Thanks!

App Privacy

The developer, Bytemark, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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