Transit • Subway & Bus Times ٤+

My GO-to transit app in Miami-Dade.

I been a fan since the days of its origins when the app was a necessity to track live down the busses. And although it was lucky matter to see a bus on live tracking since very few will be using it on the Go feature, the interface was more user friendly and the app didn’t freeze as much as the official one from the county. I never reviewed an app before and much less type this much but credit is well due on this one. Thank you to the entire team behind this app because the work you guys have put into it shows very well and make it worth a payable subscription.
The new ticketing feature makes the cherry at top. I struggled with digital passes thru the official county app and all because I forgot to unlock my card one time for the charge and now it seems like my card is banned from direct onboard usage or even on the app to buy passes or credits. So transit now saves my life by not only allowing one way passes purchase that can be used later on another time but also digitalizing passes and takes any card on my apple wallet. Paying the subscription really makes it better app than the official one by interface and ease to get the info needed and to the destination!
Congratulations guys for your great work, it is highly appreciated and valued.

Pay Close Attention

This app is essential for my travel to and from college. I've noticed however that the time it tells you to leave is way too late every time, and I end up missing the bus by a minute or two. Even leaving earlier than the recommended departure, I will miss the bus. Not only that, but it has no way of alerting you when you've taken the wrong bus. It says "Unplanned Detour" which is really inconvenient for someone new to public transport who doesn't know the stops for other buses. You'll believe you're on the right bus and there IS a detour, maybe because the stops are correct up until a certain point when really the app just can't track you because you're obviously not on the route of the bus you were supposed to take. Please find a way to fix this. I don't know if you could make some sort of route recognition that would know if you've taken an actual detour or if you're simply on the wrong bus. On top of that, it gave me an estimated arrival at my destination, changed to a half hour later. All when the bus was the WRONG bus. Why on earth would there be an estimated arrival for that, if the bus is never getting there in the first place?

DETOUR INFORMATION

Overall the app is great but theres no specific place to get information on detours. It notifies me when its happening but if i need to go back and check? sometimes its not there… maybe add a detour section to see all your routes detours if there is any. Also there was no information regarding the event in my city that would let me know in advance that the ONLY bus to my job would just not going to show up during these days… It wasn’t even appearing on the app and googles schedule page would come up blank. I had to download the Moovit app where they, right at the beginning, gave me a VERY obvious information icon on my bus route that told me everything. I wouldn’t consistently use the Moovit app but having to rely on a whole different app for actual information is silly. My bus wasn’t running and instead of making it obvious to riders and presenting it on the app as an important notification its just hid the bus all together.

This resulted in me spending $60 on uber when i could have just gotten a ride with a friend/coworker. But I didn’t see that the bus was just GONE. Not even appearing on the app anymore. Detour information should be a very loud icon or one of the first things you see when you open the app and that information should be accessible ANYTIME you want to go back and check it. DONT HIDE THE BUS I WANNA TAKE GIVE INFORMATION THAT ITS NOT ACTIVE INSTEAD.

PLEASE FIX THIS

استجابة المطور ،

Hi there - I'm so sorry to hear about this! As a fellow bus rider, I know how important it is to have a reliable trip plan, especially in cases like this. This sounds like an issue related to our service alerts. These are the yellow triangles with exclamation points that will be associated to any lines or stops with planned or sustained service changes/disruptions, and the app will factor them in when displaying which lines are active nearby and when planning a trip. These are typically managed by the local transit agencies directly, who post them as soon as they're able to and they stay up as long as the change in service is going on. We want to look into this further though, so could you send us the details to review@transitapp.com? We can investigate from there to make sure everything was done right and/or make notes of what to improve on for the future. Again, so sorry for any confusion or inconvenience this caused!