TransUnion: Credit Monitoring 4+

TransUnion is exceedingly slow updating my accounts. I refinanced my mortgage 6 weeks ago; the old loan has been repaid and closed on the Experian site since two Weeks after the refinance. TransUnion has had both loans outstanding on my account for 3 or 4 weeks and still maintains both loans. So my outstanding debt appears to be twice what the actual amount is. I would love to see the account balances updated timely. Another week has passed and still no update.

That review was written two years ago.

Since then, TransUnion is perennially slow updating balances compared to other credit reporting agencies, and when the credit score changes on the site, there are no explanations.

If one inquires about reasons for the score, the generic explanations from a template don’t make sense. My credit score on the other credit reporting site has been 850 for a long time, and it’s been much lower than that on TransUnion (832) for a similar amount of time. The explanation is that there are too many accounts with balances. I pay my credit cards in full every month, except for any amounts that are pending and get posted the night the statement period closes, which provides no time to get them paid before the statement cutoff (usually less than $100, but sometimes more). Clearly not a reason for a lower score. TransUnion is a palpably worse credit reporting site than the other one.

One late payment when my wife of 49 years died suddenly in one day. Paid the installment two days late due to emotional upset. Called the creditor and Transunion to explain the situation but that would not give me any grace and would not commit to when that late report would be removed even though I have had no further late payments in over 20 years and my wife died 4+ years ago.
Refinanced my house from 5% to 2.75% and they slapped with “too many credit inquiries” even though it was due to rejected mortgage companies re-running the credit report on their own and then calling me to say they could give me a better rate. DO NOTFILL OUT TOO MANY INQUIRIES ONLINE AS THEY WILL PUNISH YOUR CREDIT RATING.

I’m a person who has impeccably flawless credit. I have never been late on a payment. Everything I pay is on auto pay so I never see a bill. I’ve had my American Express platinum card with no spending limit for 33 years. I have a $4 million apartment in Miami a $5 million home in Colorado, way over $10 million in the bank and I have a 740 point fico score with Transunion. Hah! They have no idea what accounts I have whether it be utilities, communications etc. I am very blessed to be where I am at this point in my life so it’s disheartening to have a company like this give an impression of you that is totally false.
In today’s business claimant whether it be because of Covid or a myriad of different things, if you do business in Europe for example, they look at your credit score. It’s the only barometer they can use to make sure that you are a responsible standup human being. In essence, Trans Union has hurt me and my ability to do business in many ways. I guess the only smart thing to do with this is just stop the membership.
I bet they’ll call me then……….
Very disappointed