Travelio - Apartments & Villas 4+


Designed for iPhone

    • 4.0 • 87 Ratings
    • Free

iPhone Screenshots


About Us
Travelio is Indonesia's First and No. 1 Property Rental Provider with Over 5000 Apartments, Houses and Villas Across the Country.
Apartments Managed By Travelio Provides: Hotel Standardized Quality and Furnishing Services, Self Check-In and Customer Chat Services - at your finger tips.

Travelio App
Book Instantly through our App after finding the perfect location, desired facilities and a 360 view of the unit that best suits you!

Travelio Management Service Assurance
Find apartment marked "by travelio" go get the guaranteed service assurance!
Daily Rental Service Assurance: Free Amenities, Complimentary Food and Beverage, Fresh Linens, Free WiFi
Monthly Rental Service Assurance: Fully Furnished, WiFi in selected property, Request for Weekly Cleaning and Fresh Linens, Book Long-Term and Pay Monthly
Yearly Rental Service Assurance: 100% Quality Living Standard, Fully Furnished, Pay in Instalments with or without credit card.

Download now to discover over 5000 choices of apartments, house and villas across Indonesia. Find the one that Managed by travelio for the standardized quality of living.

Own an Apartment? Let us manage it!
For potential owners - turn your vacant homes into paying homes as you list your properties with us to gain more exposure, access to extranet, revenue management, marketing benefits, display and other services we provide to make sure your home gains additional income.

As property managers, our services include checking you in and out of the property, cleaning, providing fresh linens, along with maintenance and quality control for our owners. Visit to register your property

What’s New

Version 3.35

Added "Sign in with Google" feature
Added "Voice call for Check in" feature
Added "Phone number OTP Security" feature

Ratings and Reviews

4.0 out of 5
87 Ratings

87 Ratings

Sick user ,

Found the perfect place

As an American coming to Indonesia, this made my life a lot easier. Thanks!

Developer Response ,

Thank you for the excellent review. Have a good day :) -rf

shupi42 ,

Travelio customer service and advertisements are unbearablely misleading

Do not book thru travelio, read more than just my review. See more on Google and elsewhere.

First time in my life writing a review for an app, but booking an apt thru travelio has been the worst experience. The ad of the apt was incredibly misleading ("internet provided" it said from the start). Long story short, it was not, and customer service is completely useless and tell us a different story everytime. Worse situation, the cooking gas. The tank was empty when we moved in and discussed with the move in support. We reported, and they told us it was our responsibility to "refill" the tank. Imagine. We even gave up on their stupidity in not understanding that it was empty when we came, and told them fine we will refill ourselves - but then we are reprimanded by building management that the gas tank we tried to "refill" was illegal to use in the apt building bc it is for low income housing only. So the gas tank in the apt we are in thru travelio has an illegal tank that we are "responsible for" according to the poor souls working customer service for these pirates. I despise the apple app store for making me give them 1 star bc that is more than these folks deserve.

Peace and love y'all

Developer Response ,

Hello shupi42, we are truly sorry for what happened with our service. Thank you for your superb feedback to us, it means a lot. Your complain is being handled by our team, we will keep the updated on Live Chat that already connected to you. Thank you. -an

Md2911 ,

Stay away. Worst Customer Service if you have booking issues

I’ve stayed using Travelio more than once. When there is no issue with the booking, Travelio is actually okay and has decent accommodation options. However, if you have issue, they don’t seem to care to solve the customer’s problem. I stayed long terms for business before and they promised a parking card. After following with them daily, they have never given me the parking card at all. The second one, I stayed for another long term stay and they didn’t give the second key. Again, I asked daily and all they say was that they will take care of it, but never did. Lastly, the refrigerator broke and they asked me to pay to fix it. If you care about customer service who will take care your issues, stay away from Travelio and stick with actual hotel operators.

Developer Response ,

Hello Md2911, we are sorry for the inconvenience and we greatly value your feedback. We will definitely improve our service to always serve with the best we could have. Since we are unable to find your reservation, please send the problem you are experiencing to email for our tim to be followed up, If there are other problems, you can inform them via (021) 80600904 or +62 813-2425-9797 (WA). -hn

App Privacy

The developer, Travelio, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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