4.8
out of 5
5K Ratings
UPATE: Problem fixed! This company listens to its customers! Used to be an amazing app, but since the last update, it doesn’t open 90% of the time. I have to shut down the app and wait for a few minutes and then try again a few more times before it opens. Kind of defeats the purpose of timing how long you’ve got your aligners out! Please fix and I will re-review.
Thanks for reporting. The random freezing issue should be fixed in 13.7.0. If it's still happening, please contact us directly at help@trayminder.com
I was at Week 5 when I found this app. Mind you, I should have been on Week 30 but I was awful at keeping these things in consistently so I found myself falling further and further behind. Haven’t had a day below 21 hours and always get notified when it’s time to change these. A great investment in my ortho care.
That’s amazing 🤩 we love hearing how TrayMinder helped you stay consistent and get back on track! 💪 Consistency really is the secret to aligner success, and you’ve nailed it. Thank you for sharing your journey and for trusting TrayMinder to help you reach your smile goals! 💙
I have been using the TrayMinder for a little over one week and I have found it to be very helpful and assisting me with tracking how long I have my aligners in. I would recommend this app to assist you in ensuring that your aligners are in for the time that has been recommended by your orthodontist.
Thanks for the recommendation! Best of luck with your treatment.
I’ve been using this app for over a year and paid $1.99 to remove ads. However, they recently changed their payment model to a monthly subscription and are no longer honoring the previous purchase I made to remove ads. Now, if I want to remove ads, I have to pay $5 per month. The worst part is that these aren’t just normal ads, they added video ads where you have to wait a few seconds to skip it. Very bad practice from this developer. I would look elsewhere.
Thanks for the feedback. Please try restoring your previous purchases from the subscription screen. Feel free to contact us at help@trayminder.com if it's still not working.
UPDATE - the Apple Watch functionality was restored for existing paid users after two updates. It’s a fantastic app with that feature enabled. But I don’t agree with putting that feature behind such an expensive subscription for new users. I’d support a basic tier for that one feature for $2 a month, considering past users paid $2 outright, but $5 a month ongoing feels pretty steep to me.ORIGINAL REVIEW -I’ve used this app for 12 months on recommendation of my orthodontist. It was so useful I paid for the Apple Watch upgrade, and to remove the ads. Now this week the Apple Watch integration has stopped working until I subscribe to the app. This change wasn’t communicated to users until it was implemented and I lost access to features I already paid for. Extremely disappointed.
Hi there, thank you for being a long-time TrayMinder user and for supporting us with your Apple Watch and ad-free upgrades. We completely understand your frustration.To clarify: if you previously purchased Apple Watch access or the ad-free upgrade, you’ve been automatically grandfathered in to keep those features for two years at no additional cost. You should not have lost access.If your Apple Watch integration isn’t working, please send us feedback directly through the app (Settings → Send Feedback) so we can investigate and get this fixed for you right away.We sincerely appreciate your feedback and support! TrayMinder exists because of users like you.— The TrayMinder Team
This was an outstanding little app for tracking tray wear time, meal times with trays out, and documenting photographic progress of my treatment. I only have a couple of months to go and now the Teethies (progress selfies) are behind a paywall at $6/mo. I don’t deny there are costs for developers’ efforts and data storage, but this late in the game for me it’s not worth the hassle of starting and stopping yet another subscription. Super disappointed since I sang the app’s praises to my dentist, orthodontist, hygienists and friends/family and won’t “see” and share the weekly progress through to the end. Subscriptions are financial death by a thousand cuts. It’s still a good app, but the “upgrade” paywalling original features without warning is massively disappointing.
We understand how frustrating this change feels, especially so close to the end of your treatment. Please know that all your existing Teethies™ remain safe, and the core tracking features like the timer, calendar, and reminders will always stay free.Unlimited new Teethies™ are now part of TrayMinder+ to help cover the real costs of storing millions of high-resolution photos and keeping the app updated and secure. Thank you for being such a loyal user and for recommending TrayMinder to others — we truly appreciate your support 💙.