TRI-AD Benefits on the GO provides a single access point for participants to manage their consumer-driven health care and other tax-favored benefit accounts.

TRI-AD Benefits on the GO provides the following functionality:

• Accounts: View your benefit accounts and transaction details
• Cards: View card details, access PIN, mark your card as lost or stolen
• Claims: Submit a claim, add receipt images, and view pending claims
• Profile: View and update personal demographic information for yourself and your dependents
• Alerts: Access important messages from your administrator
• Settings: Update login preferences

What’s New

Version 21.0.0

• New and Simplified Expense Submission Flow
• Update to Registration Verbiage
• Addition of Claim Adjudication Details
• Ability to Mark Multiple Expenses as Paid
• Various Usability Improvements

Ratings and Reviews

3.3 out of 5
63 Ratings

63 Ratings

TamTamawsnap ,

OK but I’ve used better

This app refuses to allow you to take a pic to add to your claim. You 1st have to have the pic on file on your device, even thought when you set up a claim it gives you the option to “take photo”- IGNORE THAT or you’ll have to start all over again. Take your photo 1st. So irritating. Also does not support FaceID for signing in. Not sure if this is still an issue but when I had to 1st sign up for my account about 1.5 years ago it required a different ID/ password for signing up and using via the web vs. the app (yes, what I mean by that is the app has different sign in info).Beyond this it works well. Fast and accurate reimbursements.

ti89TI85 ,

OK app but it can improve

The app has minor issues.
1. If I am using the app and my phone locks up for a second, the app logs me out!
2. Submitting a claim is not a straightforward process. There is no clear way to submit the claim.

Cdlloyd ,


It took a bit of time to get used to it but once I did it was easy. I can submit claims online without a problem. Some reviews have said they can’t take a photo—you have to choose one from your files, but I do every time. It has never crashed on me and I get my claims submitted quickly. I also like that there are different views which can be used—pie charts, bar charts etc.

App Privacy

The developer, TRI-AD Actuaries, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More


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  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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