Tripadvisor: خطِّط واحجز رحلا‪ت‬ ٤+

I have stayed at this particular RIU twice now and have stayed at others in Jamaica; this was more fun in 2018 when they had a club on site and foam party. They have renovated now, and the property is better, but it seems the food has gotten worse and entertainment not as good. I would recommend RIU Negril, the more expensive one, since they have two; this will give you access to both properties since only one has a good pool. RIU Ocho Rios has an adult pool with a swim-up bar, but it’s a bunch of kids in it splashing water in your drink and some teenagers at the bar drinking alcohol. If you want a family place that you can have fun in, this is it; if you are not looking to be around many kids, avoid it. This property is very clean, and they keep it that way; I did not feel as harassed by local salespeople as I did the last time. The staff was friendly for the most part. There is no AC in the elevators, and the bottles of alcohol that were standard in the room have been removed. The gym is relatively small. I would rate this place a 7 out of 10. It’s a decent resort overall.

I knew it was a mistake to click on “update” without waiting a few days to read the reviews - which I was sure would be terrible - because they just keep on changing things and making it worse for NO REASON!! I can’t understand why they think ANY of the recent changes are improvements - they moved things around AGAIN so it’s unfamiliar! Nothing on the home page is relevant. Can’t even FIND MY OWN reviews now! Why is everything so HUGE? They’re wasting space & making me scroll way too much… This is the FIFTH time I’ve updated this review in 30 minutes - every time I try to do something I keep finding more horrendous changes. Are they honestly going to make me click on “read more” for EVERY single review? OMG!!! Now instead of just having 2 search lines so I can type in the name of what I want to see and the location directly below it, it I have to click on something else to get the location box to show up so I can type it - an UNNECESSARY EXTRA step! Then, there are multiple restaurants with the same name in this city, and you don’t show me the address anymore, they all just say the city, so I have NO IDEA which one is correct!! They have absolutely destroyed what used to be a helpful trip planning app & it’s just awful now. I’ve never used yelp but it’s time to consider it... Did the people who created this ridiculous redesign ever try to actually use the app before they released this crap to the general public?

Paid A LOT of money for my extended family of 7 to enjoy Ruth’s country dinner. When we arrived there was NOWHERE for us to sit. There were 2 seats we were able to find (@ different tables) and nothing else. The man who was to be singing/performing offered to disassemble a display table (card table) and gather some random chairs to accommodate some of my family which was super nice, but I felt like there should have been enough proper seating options for us. The girl setting things up was also so apologetic and tried to help best she could while my teenagers stood holding their plates and ate standing up. I went strait to the front desk where I was told I might find Julie (who I was told was in charge of these dinner reservations). The girls there gave me Julie’s business card with a cell phone and other contact info. I texted her and got an auto response letting me know that they had received my message and would be in touch. That was 3 days ago and still no contact from Julie or anybody for that matter… when I arrived back at the venue, someone had set up a table for my family in the blistering sun (to leave space for entertainment in the little left shade) with enough chairs and a proper table cover. I went to serve myself and there was maybe about a four of a cup of corn left and NO dessert left except watermelon. Just over all a huge disappointment and for the money I paid, just completely unacceptable.