Tripadvisor: Plan & Book Trips 4+

To say our tour was an amazing and adventurous day would be very accurate BUT it was the attention to detail provided by our guides (DK and Ismael) that makes this tour stand out ! From the minute we were picked up at hotel until we were dropped off it was nonstop enjoyment. The level of detail and historical facts provided by both guides made the journey so very interesting. Upon arriving at site each step we took was met with excellent guidance and utmost concern for our safety. The waterfalls were breathtaking and most enjoyable along with our “spa” mud bath. So rejuvenating 😊 !! Guides offered to take pictures of us enjoying ourselves and relaxing without us ever having to ask (DID I MENTION SO MEMORABLE). Our lunch was delicious and oh so surreal … to indulge in a Costa Rican lunch along side the majestic waterfall took one day to make as a memory but it will last a lifetime. The drive back, the conversation, and experience is something my husband and I HIGHLY recommend. Paddle 9 and our gracious guides made the day simply terrific …. PURA VIDA ✝️

Paid A LOT of money for my extended family of 7 to enjoy Ruth’s country dinner. When we arrived there was NOWHERE for us to sit. There were 2 seats we were able to find (@ different tables) and nothing else. The man who was to be singing/performing offered to disassemble a display table (card table) and gather some random chairs to accommodate some of my family which was super nice, but I felt like there should have been enough proper seating options for us. The girl setting things up was also so apologetic and tried to help best she could while my teenagers stood holding their plates and ate standing up. I went strait to the front desk where I was told I might find Julie (who I was told was in charge of these dinner reservations). The girls there gave me Julie’s business card with a cell phone and other contact info. I texted her and got an auto response letting me know that they had received my message and would be in touch. That was 3 days ago and still no contact from Julie or anybody for that matter… when I arrived back at the venue, someone had set up a table for my family in the blistering sun (to leave space for entertainment in the little left shade) with enough chairs and a proper table cover. I went to serve myself and there was maybe about a four of a cup of corn left and NO dessert left except watermelon. Just over all a huge disappointment and for the money I paid, just completely unacceptable.