trivago: compare hotéis +4

Trivago, the most useful travel site of alll

Of all the travel sites, Trivago is the most useful and the easiest to use. Its provision of pricing and other comparative information compiled from numerous independent travel sites makes Trivago the one indispensable site to consult to formulate travel plans. The site even provides feature-by-feature comparisons of hotels and other travel-related data. Trivago not only indicates the site offering the lowest price but the best deal, thus helping you narrow your options and choices.

Trivago will definitely save you time and can clearly save you money as well.

Resposta do desenvolvedor ,

Hello there, thank you for sharing this great feedback! However, is there anything we can do to receive the full 5 ⭐ ? Please reach out to us at http://trv.to/9BwT and let us know!
Best regards, Amber @trivago

Lost 244 dollars to one of their “Major booking sites”

I recently went through Trivago to book a hotel in Tampa. It led me to a booking site called Algotels. I paid for the room, but never got a confirmation number, so on the day before I was supposed to leave I called them to cancel. They said they would refund me and I ended up booking through the hotel website. They confirmed my room and gave me a confirmation number. Then I got an email mail from Algotel not only refusing to refund me, but they gave me the same email confirmation number I booked MYSELF through the hotel. I complained to Trivago and they said they couldn’t do anything because it was a 3rd party site. BEWARE! Trivago does not hold these 3rd party sites responsible, nor does it seem like they vette any of these sites for legitimacy. You are out on a limb, once you make an interaction. I may not get my money back, but at least I may help someone else from making the same mistake.

UPDATE: Trivago vettes ADVERTISERS, not booking agencies. My mistake. What are people downloading Trivago for? Advertisements? Folks there you have it, straight from the source itself. Again, learn from my mistake and save your money.

Resposta do desenvolvedor ,

Hello, We are sorry to hear about your negative experience! Please know that all advertisers who wish to display their deals on trivago are subject to a vetting process. Algotels has gone through this process as well. For further support, please reach out to us directly: http://trv.to/9BwT
Best, Amber @trivago

Horrible experience

What you need to know. When you book through Trivago, you absolutely one hundred percent are not guaranteed to receive that booking. Booked a hotel through Trivago, got a confirmation. Drove 3 hours to a crowded unfamiliar city. Went to check in at the hotel and was told by the hotel manager that the hotel was overbooked and that third party booking agents had been informed it was overbooked and to contact their bookings to let them know. The couple in line in front of me was told the same thing. I was not contacted obviously. I tried to contact Trivago who said I needed to contact the booking agent they had sent me to. Customer service was almost nonexistent for Trivago and the booking agent they sent me to. Their resolution was to book me at another hotel miles from my original booking. I was never contacted by phone, the only contact is by chat and a lot of that is AI. They said I couldn’t get a refund since they found another booking for me, keep in mind that was miles away. I was finally able to get a refund. I hope I’m never misguided enough to try this app again!!