TruckSmart ‪™‬ 4+

For the most part, the app works well. Lately, the app has been issuing instant showers to the wrong location, so I have to double check every time. Also, the fuel option needs lots of work. There should be a way to enter ALL the needed information on the app, not just some of it. Check with the other two major truck stop chains. Theirs works much better. Also, if I do use the app for fuel, I’m not given an option to enter my Ultra One card number and I don’t earn points or Ultra Credits when I fuel. So I stopped using it for fuel. I love how I can open my shower door with the app though. No one else has that and it saves having to touch a keypad.

Did anyone even test this prior to release? Upon signing up, I was asked for my birthdate. A date picker opened up, but there was no indication of which month or year it had defaulted to. So I picked a date at random to learn that it had apparently defaulted to 2003. So, to get to my actual birth year, I’d have to just keep track in my head of how many times I’d have to click to get back to when I was actually born. I’m pretty old, so that would take too long. The app now thinks I’m 18. Whatever. Why do you need it anyway? Once the wonky date is in there, there is no way to edit it because you aren’t allowed to use the keyboard, just the useless date picker. Moving on, I wanted to reserve a shower at a location a little under 100 miles away. The app defaults to locate within 50 miles. The interface looks like I can change the distance to 100 miles, but nothing happens when I click on it. So I tried disabling location services to trick the app into letting me tell it myself which location to search for, but the shower reservation module won’t work at all if you don’t allow it location access. I’m all out of workarounds and so far I’m not impressed.

EDIT: It looks like you can’t actually make a reservation for a shower; the app just allows you to get in the shower queue. In this case, the 50 mile restriction makes sense, but the app shouldn’t refer to this as a “reservation” since you can’t select a specific time slot ahead of time.

Since the latest upgrade, I can no longer select the shower line from within the app, when I am within the site where I’m trying to purchase a shower. Instead, i have to use the “InstantSower” button from a different area of the app, and then select the site again, to select a shower. The app has always allowed selecting a shower, within the specific site, by selecting the shower line.i stumbled on the workaround by selecting the “Instant Shoer” button, and now know how to purchase a shower that way, but the app didn’t work like that before. Not an improvement, but a downgrade.
Also, I had to re-enter my truck profile twice after the upgrade so I could purchase parking. After re-entering my truck profile I received a message on screen my profile was updated. The next day when I tried to reserve parking I had to re-enter my truck profile information again. Then when purchasing parking I was prompted again to confirm my selection and had to re-enter my company DOT number. That was total inconvenience because I had to cancel everything to get my DOT number from my profile. It’s a redundant unnecessary step that should autofill.
When I arrived at the truckstop to get my parking receipt yesterday, the truck number was wrong, and not what I entered in my truck profile.