TruckX - Electronic Logbook 4+

Just got done talking to DG aka Dhruv Goswami from TrucX what a great guy just help me out so much today & in the pastEvery time I talk to DG he’s so very helpful and he goes above and beyond doing his job and is very knowledgeable of how things work.
Like most of you I don’t like using ELD,
But DG is very calm and patient to explain how it works I’m starting to understand it more we need more people like this gentleman who take’s pride and appreciate their job and gos the extra mile to help individuals like me understand what my options are, what’s right what’s wrong and keep me out of trouble and in compliance with the DOT. thank you very much sir God bless.

App started messing up and putting me on violations. Had on 3full days of non stop driving and kept me logged in with 18 violations. Amen from customer support was very patient and walked us thru the whole thing. She spent hours with us off and on fixing the issue, still working on it and a lot has been fixed. Truck X made a great choice in hiring this person for customer support. We appreciate u as our Puerto Rican customer support. Keep up the great work

I have been using this from past two years. It was working fine until last two months. The issue became that when I logged into my admin account, and it was showing multiple violations. There was a discrepancy between my driver log data and the admin log data. I tried to resolve this issue by contacting TruckX customer support however, they were not able to resolve my issue and repeatedly gave me different responses each time I contacted them to resolve my problem. I took their advice and started using the app on my cellular phone however, I recently checked my admin account and the violations and log data discrepancy is still there. The customer support is completely blind to the issue that I am facing. They have no answers for my problem.