Truecaller: Caller ID & Block 4+

I got this app, TrueCaller, and its only works part of the time. Understanding there are constantly new numbers added to the spam list, I expect to update the app database daily. Not that big of a deal. The problem is, it clearly identifies a spam caller, but still allows some through. I have found it blocks legitimate spam calls as I recently put my resume online and immediately began getting spam calls. I bought the new iPhone X 256GB, but neglected to turn the blocking options on in settings. Once that was done, no more spam calls... or so I thought. The calls I was receiving, promising job opportunities, required me to sign up for more school. Holding two bachelors and a masters degrees, I politely told the first few I had no interest in school and explained my education level. If you refuse their persistence in signing up for school, they rudely say they can’t help. Truecaller stopped these. However, while clearly marked in red a call is spam and you answer, you will find they let collection agency calls through. I’ve had my number for 10 years now and still get collection calls for someone I don’t know! I haven’t found any better app out there, though, so the collection calls will have to manually be rejected.

I’ve had Trucaller for quite a while now and can vouch for how well it works. As long as it’s setup properly, you will see a sharp drop in spam calls a majority of the time. If you’re a premium user, the virtual assistant does its job well with screening calls.
That said, the latest updates have brought honestly useless notifications to my phone. “Check out our new look.” The first time I saw that, I thought “ok, cool, new look, new features.” After seeing the same notification and other similar ones since said update, I’m starting to get annoyed. Your app/service is supposed to cut down on spam and distractions, not create them. Give us as users an option to disable these notifications or take them out entirely. Until then, knocking my rating from five stars down to four.
Good app, annoying spam

I need my phone for my small business however, I receive constant spoofed calls to the tune of over 30 per day. In combination with Truecaller, I use my carrier’s app to block known spam calls. Neither my carrier’s app or Truecaller blocks spoofed calls.

This is where the Truecaller digital assistant steps in. It is amazing to ignore spoofed calls knowing the digital assistant will connect important calls. The customizable message is professional and real-time integration with callers is helpful. The assistant doesn’t come without quirks however. I constantly receive calls answered by the assistant that bring up a notification in the app but don’t push through to the assistant tab. When that happens, the app brings up push notifications that won’t clear. I have to continually delete the app, reinstall the app, and set everything up again just to clear notifications of conversation recordings (usually hangups) that aren’t pushing to the assistant tab. When addressing this with Truecaller support, they closed the ticket without a solution.

After offering support or resolving app quirks, I would gladly rate 5 stars.