Screenshots

Description

The TruStone Mobile App allows TruStone Financial members to manage their finances on the go.


You can use the app to:

- Deposit checks

- Make payments

- View your transactions

- Contact TruStone staff

- Find branch locations

- Transfer money between accounts and banks

- Set up alerts for low balances, transactions and upcoming bills

- Track progress toward financial goals

- And more


GETTING STARTED

Use your Member ID to enroll in mobile banking, or log in with your Online Banking credentials.


SECURITY

The app utilizes the same bank-level security that protects you when you’re in Online Banking. The app also features a unique 4-digit passcode setting that prevents unauthorized access.


Federally insured by NCUA. Equal housing opportunity.

What’s New

Version 2.27.0

Version 2.27.0
• Bug fixes and performance improvements

Ratings and Reviews

4.7 out of 5
3.4K Ratings

3.4K Ratings

Arghh, ,

Works well for basic functions

I use it to mobile deposit checks and look at my balance. Most bills are on autopay. I don’t think I’ve written a check in about 5 years.
Only time I had an issue was after I updated iOS but the app did it have an update for about 2 days later to fix a bug where I couldn’t photo back of check. Once I updated app it worked again. That’s the only issue I’ve ever had. Like the thumbprint verification feature on iPhone 7.

Dr.Jeremy ,

Nonfunctional

The app does not show complete titles for bill pay so you can’t tell what you are seeing. You also can’t get the views to change by selecting the buttons so I can’t even see what bills are already scheduled to pay. I have never been able to get it to actually process a mobile deposit across 5 attempts, and when it appears to go through I still get emails that it is not deposited and is actually under review. (It does not say why.) Funds that show as available in the app have been not actually available for transfer, resulting in fees when TS says there are not sufficient funds. I am NOT impressed with this shoddy app as it actually decreases myeffectiveness while adding stress rather than the opposite. Fix it, please!

jojonovotz ,

Good but mobile deposit ok

So far so good on most things! Pretty straightforward on balances, transferring money, etc. Check deposit is just ok. The checks I receive from my work have a “check here for mobile deposit” box. However, TruStone doesn’t recognize that box. I need to physically write “for mobile deposit only” under my signature and even then, every single deposit is “pending further review.” Maybe this is normal for TruStone but worth my last credit union I never had these extra steps. You also CANNOT link your mortgage to your bank account. It is a completely separate site and log in. Again, different from my last credit union. Now I again have that extra step. All in all I’m very happy with TruStone, these should be extras added to the user friendly experience.

App Privacy

The developer, TruStone Financial Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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