The TruStone Mobile App is a free mobile decision-support tool.
Alerts & Notifications: Set alerts for low funds and be notified about upcoming bills.
Add Tags, Notes, Images & Geo-Information: By enhancing transactions with custom tags, notes or photos of a receipt or check, you have the ability to stay organized and find exactly what you’re looking for when searching through your finances.
Contact: Locate ATMs or branches and contact TruStone Financial FCU customer service directly from the app.
SAFE AND SECURE
The app utilizes the same bank-level security that protects you when you’re on Internet Banking. The app also features a unique 4-digit passcode setting that prevents unauthorized access.
To use the TruStone Mobile App, you must be enrolled as a TruStone Financial FCU Internet Banking user. If you currently use our Internet Banking, simply download the app, launch it, and login with the same Internet Banking credentials. After you successfully login to the app, your accounts and transactions will begin updating.
• Bug fixes and other improvements
Ratings and Reviews
I love Trustone Financial and have a member since 1986 when it was Teachers federal Credit Union..I went paperless to be environmentally sensitive but now I find all sorts of obstacles with the website when I try to view or print my monthly statement. Please make this site more user friendly. I’ll try downloading the app again to see if it’s fixed.
Improvements to app needed
Why does “credit card loan advance” appear for each credit card purchase instead of the actual store where the purchase is made? This is jargon that doesn’t make sense unless you work there. Why can’t I transfer to another persons account through the app? And it’s only available by calling and talking to someone. This is better than the version before, but seriously consider collecting “voice of the customer” to make improvements to what WE need and want from the app. I want to be able to nickname the accounts.
Developer Response ,
Thank you for your feedback. We are currently working with our vendor on all three of the items you referenced in your review and hope to have the changes implemented soon. If you need further assistance please reach out to us at eStaff@TruStone.org or by calling at 800-862-1998.
I came from Wells Fargo (longtime overdue) and this app is pleasantly near the level of the bigger national banks. I can add note details to transactions and do transfers and deposits all in the all. The little tweak I would like to see is being able to nickname my accounts. Once I have more transactions go through it’s going to get very confusing telling the difference between my two checking accounts.
- TruStone Financial Federal Credit Union
- 70.1 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © TruStone Financial Federal Credit Union
With Family Sharing set up, up to six family members can use this app.