Tucanos Brazilian Grill 4+

Needs update

Bruh update this app. There’s silly glitches all over the place, but like it makes sense considering it’s been 5+ years since the last update. I bet this thing looks ridiculous on an iPhone 14 Pro Max.

Can’t change my email in the login process

When I logged in I accidentally put in the wrong email and now it’s making me make a new account. There is no back button and there’s already an account associated with my number, meaning I’m stuck on the “Finish your account” page. Reinstalling the app does nothing because the data is written to the keychain and there is no way of deleting it, so when I open it I’m stuck with the same issue. Please add a back button in the login page.

Ответ разработчика ,

Thank you for letting us know this. We apologize for any inconvenience or frustration and would love to help resolve this matter and ensure you can place an online order through the app. Please reach out to our support team directly at clubtucanos@thanx.com

Useless app

First, I skipped the fake cake reward. Then I enter my email and it says it is transferring my account. I’m then taken to a page to enter my info and when I enter my phone number, it says there is already an account with that phone number. No kidding. That is where the app stops. No ability to log in, or anything at that point. Seeing the developer responses to to their reviews asking to email their support and clearly they aren’t doing anything to fix the worthless app.

Ответ разработчика ,

Thank you for your feedback and for bringing this to our attention. We would love to understand the issue you are encountering in better detail and assist you with resolving this matter. Please reach out to our support team directly at clubtucanos@thanx.com