Tucson Electric Power 4+
TEP
UNS Energy
Designed for iPad
-
- Free
Screenshots
Description
The Tucson Electric Power mobile app makes it easy to manage your account anywhere at any time. You can check your account balance, pay your bill, review your hourly, daily and monthly energy usage, see the local weather and learn new ways to save energy. You also can report a power outage, learn about local outages and sign up to receive alerts about service interruptions that affect your home or business.
Your mobile carrier's data rates may apply.
What’s New
Version 3.0.3
- UI enhancement on login for Touch ID, Face ID and MPIN
- User can use iOS AutoFill credentials to speed up filling in forms or making payments
- Fixed error on Payment Cancellation confirmation screen
- Fixed error on incorrect date showing on Disconnect Notice popup
- Fixed error that caused intermittent login requests while navigating screens
- Other bug fixes and improvements
Ratings and Reviews
Not user friendly
App needs more payment options!! Also, like most other apps for services, a chat option is needed for real time customer support. Also I once paid using the checking account option and the payment was cancelled by TEP. The app (and website) need the option of clicking on said cancelled payment which would link or display a pull down bar as to the reason for the cancellation. This would make things so much easier than calling in and being on hold or sending in a request to speak with someone and waiting the “2 business days” for them to get back to you.
The TEP app is having a long outage.
I am a long term Tucson Electric Power customer. I just completed an online survey for TEP, and it asked several questions about the TEP mobile app which I have had on my phone for a couple of years, but haven’t used. So I thought I should go check it out. Well it is up to date, and so is my iOS version. But the app won’t even load! So I checked settings, deleted the app, reinstalled it from the app store, disabled my VPN (shouldn’t have to), rebooted phone, the TEP app still hangs.
So stop beating your chest about this app, TEP. You would get zero stars from me, if it were an option. There is no place on the TEP customer service website to get help on the app either, so I guess it is “unsupported”.
Stop sending notifications for paid bill
This app was fine until about a month ago. Now it sends daily notifications about a bill to pay even though it was paid weeks ago. And the payment shows as being posted. The only alternative is to shut off the notifications. Very annoying!
App Privacy
The developer, UNS Energy, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- UNS ENERGY CORPORATION
- Size
- 35 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPad
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2016 Tucson Electric Power
- Price
- Free