Tulee 4+
Farmers Insurance Group Federal Credit Union
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- Бесплатно
Снимки экрана
Описание
Tulee, our secure, next-generation digital banking platform, not only allows you to access your money anytime, anywhere, but also lets you add or hide Tools you don’t need every day.
Features (we call Tools):
• View account balances
• Transfer funds
• Make mobile deposits
• Open new accounts
• Manage subscriptions
• Card controls
• Live chat
• Bill Pay
• eDocuments
• And much more…
Adding or hiding Tools is simple, and keeps your frequently used items easy to locate.
To enroll in Tulee, you must be a member of Farmers Insurance Federal Credit Union.
This Credit Union is federally insured by the National Credit Union Administration. This Credit Union is an Equal Housing Lender, we make loans without regard to race, color, religion, national origin, sex, handicap, or familial status.
Что нового
Версия 2024.04.004
Bug fixes and performance improvements
Оценки и отзывы
app won’t load (been a week)
As others have said, the transition to another app for FIGFCU seemed completely unnecessary. The app works fine, WHEN it works. About a week ago I tried to log into the app, I typed in my correct password and it loaded as if it was going to bring me to the main page of my account, but instead I was met with a white screen. I tried again, and again, and again, and I kept being met with the same white screen. I restarted my phone, I deleted and reinstalled the app, and it still is not working. Since I reinstalled the app, it won’t even let me log in. I click on the app and it says “An unexpected network error has occurred. Please try again later.” And I have been getting that messages for days. I need to view and access my money. I have bills to pay. Thankfully I can still access it through a browser, but what’s the point of the app if it is not making it easier and more convenient for me to check my accounts? I would love for somebody to contact me about this, I asked my dad who also has accounts through FIGFCU about a week ago and he said his app was working fine, so it might just be me. My phone is an iPhone X, so it’s not very old or anything. I don’t know if anybody else has also been met with this problem. I don’t wasn’t to call Farmers, and I don’t think they’d be able to help even if I did.
Ответ разработчика ,
Hello, we apologize for the inconvenience. Please DM your contact information through Facebook or contact our customer support team at 1.800.877.2345 so we can learn more about the situation and potentially help.
Poorly managed debut, inconsistent performance
The rollout was disappointing, with poor communication regarding proper steps to take to seamlessly transfer biller information.
There have been service issues lately, most importantly with the ability to transfer funds and pay bills. I had to use my BofA credit card to pay a bill instead of simply sending an EFT payment which is inconvenient at the least.
When it IS working, the biller history and bill pay functionality is, sadly, not intuitive.
The rollout to this new app has led me and my wife to be more inconvenienced with what should be a simple task of paying bills. She’s considering moving her accounts to another bank, which is sad because her father set her up with her account over 30 years ago when he worked for Farmers. I’m a current employee, so the automatic payroll process is in play. But I’m also tempted to move.
Ответ разработчика ,
Hello, thank you for reaching out and sorry to hear this. We are always looking to improve the experience for our users, and really appreciate the feedback. Please contact us at 800.877.2345 (option 3) or use Franklin our chatbot to help assist with Bill Pay. Thanks for being a member of our Credit Union family.
…. And after 34 years Farmers finally got me to leave
The rule with change management- match the features of the old app in all respects and exceed it in at least one way. FIGFederal failed that test. The new app may be more of “cost savings” to FIGFederal but to the credit union members its a net negative. There are many competing banks and credit unions that offer better rates and better services.
**Update** with the Farmers hack and disabling the send payments and what little bill pay functionality it has - It’s clear that you guys have no clue what you are doing. I cannot allow my finances to remain with a credit union that makes such decisions and has this level of irresponsibility. This new app has forced me to dump by FIG Federal account of 34 years.
It’s been nice knowing ya.
Ответ разработчика ,
Hello, thank you for reaching out and sorry for the trouble you are experiencing. We are always looking to improve the experience for our users, and really appreciate the feedback. If you are experiencing any issues, please contact us at 800.877.2345 (option 3) or use Franklin our chatbot. Thank you for your message and for being a member of our Credit Union family.
Конфиденциальность приложения
Разработчик Farmers Insurance Group Federal Credit Union указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.
Связанные с пользователем данные
Может вестись сбор следующих данных, которые связаны с личностью пользователя:
- Покупки
- Финансовая информация
- Геопозиция
- Контактные данные
- Пользовательский контент
- История поиска
- Идентификаторы
- Данные об использовании
- Конфиденциальные данные
- Диагностика
- Другие данные
Конфиденциальные данные могут использоваться по-разному в зависимости от вашего возраста, задействованных функций или других факторов. Подробнее
Информация
- Продавец
- Farmers Insurance Group Federal Credit Union
- Размер
- 17,2 МБ
- Категория
- Финансы
- Совместимость
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- iPhone
- Требуется iOS 15.0 или новее.
- iPad
- Требуется iPadOS 15.0 или новее.
- iPod touch
- Требуется iOS 15.0 или новее.
- Apple Vision
- Требуется visionOS 1.0 или новее.
- Языки
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английский, испанский
- Возраст
- 4+
- Copyright
- © 2023 Farmers Insurance Federal Credit Union
- Цена
- Бесплатно