Snap. Tap. Done. Snap a photo of your W-2 or 1099-MISC, answer simple questions about your life, and e-file securely from your iPhone or iPad. Free to start, pay only when you file. TurboTax coaches you every step of the way and automatically double-checks as you go, so you can be confident your taxes are done right. Join the millions who file taxes with the TurboTax mobile app – free to file for simple tax returns.(1)
• $0 Fed. $0 State. $0 to File your simple tax returns.
• Start for free - pay only when you file your tax return or pay for TurboTax using your federal tax refund. Fees apply.(2)
• Connect online with Real CPAs or EAs for unlimited tax advice and even a line-by-line review, so you can be 100% confident it's done right.
• Maximum Refund Guaranteed - On Average $3,284
• Get your taxes done right anytime from anywhere. Seamlessly switch between any device and securely pick up right where you left off when it's convenient for you.
• Snap. Tap. Done. Driver's License or State ID scan + W-2 Snap and Autofill + 1099-MISC
• Up to a 50% head start on your taxes with year-over-year data transfer of your prior TurboTax return
• CompleteCheck™ – Get the green light to file. Before you file, CompleteCheck™ will run an in-depth scan of your return and guide you through any final changes so you don't miss a thing with accuracy guaranteed.
• Push notifications - We'll make it easy to stay informed about your e-file return status with notifications sent straight to your phone or tablet.
• Face ID, Touch ID and Passcode - Get secure access on your mobile device using the latest technology.
See full disclosure and disclaimers here: https://turbotax.intuit.com/corp/mobile-apps/turbotax-disclosures/
1 TurboTax Free Guarantee – $0 Federal + $0 State + $0 To File offer is available for simple tax returns with TurboTax Free Edition; offer may change or end at any time without notice. A simple tax return is Form 1040 only, without schedules 1, 2, or 3.
2 TurboTax pricing is based on your tax situation and varies by product. Actual prices are determined at the time of print or e-file and are subject to change without notice. Special discount offers may not be valid for mobile in-app purchases.
Offer details and disclosures for Refund Advance program, visit: https://turbotax.intuit.com/refund-advance/
It's a September to remember! This release fixes a few bugs.
New for this year:
-TurboTax Live button to access a tax pro easier and with larger video
-Simpler sign-in using just your phone number
-Improvements to the driver's license and 1099-MISC photo capture
-Faster app loading time
-Reimagined first use experience to save time entering info
Ratings and ReviewsSee All
Misleading tread lightly
Now it was very easy to file for the first time on turbo tax. they explained everything in detail as to what it all meant and where to find certain information. For filing everything correctly. However after I imputes that I had a HSA account I was told I have to pay for the deluxe service which would cost 60$ and I had no option to not get deluxe or to even see what the deluxe service offered. So i decide to go ahead and pay because I don’t know many people who have dealt with a health savings account. Now upon finishing my taxes I was not aware of the extra 50$ charge for state taxes that came part of the deluxe packs which I was told was only 60$. Then I was given the option to pay upfront or pay with my tax refund I choose to pay with my refund, because it wouldn’t affect my refund to much. It wasn’t until I was completely ready to file that I was told it would cost 40$ to pay the fee with my refund taxes dude!!! WHAT THE HECK why aren’t y’all up front about these cost it was never told to me anywhere that it would cost to pay with my refund nor was I told about the extra 50$ for the state taxes, but I was forced to get the deluxe package and they don’t even explain why I need it. Yea I won’t be using them again.
Developer Response ,
We can assure you that all payment is listed when selected, as such we have payment at the very end to be sure you're satisfied with the results. Fees occur based on your unique tax situation. A state download does cost to prepare with us, but is optional and up to you to file with us and can be removed if wanted. With certain forms or schedules like the HSA in your case, upgrades can become a necessity; more details here: https://intuit.me/2UfmxNc. If you meet the requirements for Free Edtion you can remove any upgrades by clearing and starting over on TurboTax.com on the same account. You can also remove add-ons like PLUS or MAX or opt-out of Pay With My Refund feature and instead use a credit/debit card when you review your charges to stay free. I hope this addresses your issue and instills your confidence in us.
Not free, no help when the IRS sends a letter, and still waiting for refund four months later
I used the TurboTax app to file my refund in early February. The app was relatively easy to use, but it did get old going in circles sometimes. Unfortunately, the free option really is not usable. If you have to file state taxes like just about everyone, then you will have to pay $40 per state. If you’re a college student in another state like me, that means two states so $80. Of course, no student discount. Honestly, that was not too bad since I was supposed to get a lot back.
Unfortunately, that was not what happened. I did get some from one the state returns, but that was it. The IRS sent a letter for a health insurance form that didn’t even apply to me. If you want help with that, guess what? It will cost you even more money! At that point, I wasn’t paying TurboTax any more so I went off on my own. Eventually I got it figured out, but not without massive disruption to my school work. None of that help was thanks to TurboTax which sends you to FAQs that don’t really apply.
They have online discussions which appear to have many people with the same problem. This program is made to look easy- and it is at first- but the headache it causes later is not worth it. Never had trouble like this with H&R Block so I think I’ll go back to them next year. Whatever you do, don’t use TurboTax. It is seriously not worth it. Still waiting for that federal tax refund BTW.
Developer Response ,
Thank you for the detailed review of your experience. Your feedback is important to us and we would like to help you address the concerns you've shared. All of our customers begin with our Free Edition. If your tax situation requires additional forms that are only supported in a higher version of TurboTax, you will need to be upgraded in order for us to maximize deductions and handle any additional tax-filing responsibilities. To learn more, please go here: https://intuit.me/38dKY1b Please keep in mind that any additional services, such as the Refund Processing Service, can also contribute to your overall charge. If you wish to review your charges, please follow the steps outlined here https://intuit.me/2tMtaLL.
Our support webpage, TurboTax Real Money Talk Community, contains many different articles reflecting the most current changes in tax laws and requirements. For the letter you've received from the IRS about your health insurance, I'd like to share that this can differ for each individual depending on their specifics and you can learn more about that here: https://intuit.me/2SYRrbf
I understand this year did not go the way we had wanted. We understand your time is valuable and appreciate your review of our response today. I hope that we will have the opportunity to regain your trust in the future.
Annoyed, frustrated, disappointed
The last two years I had to have my taxes prepared elsewhere, but for more than a decade before that, I used TurboTax and was always really happy at the ease, convenience, and minimal cost, so I didn’t think twice about returning this year!
TurboTax used to cost $0 to maybe $40 a couple of years ago. Now the service they advertise in this app as “free” cost me $125 total (although they have not presented me with a receipt or a way to verify this as of yet, so who know what it will be down the line!). The worst part is they weren’t open about the charges along the way or remind you of your costs or what certain tools you have to purchase, so if you work on and return to your return, good luck remembering why you’re being charged for anything! They also don’t openly present alternative cheaper methods, they present the option like you don’t have a choice while still advertising FREE (I did not want, need, or choose PREMIUM SERVICES but somehow ended up paying $40 for it), they don’t let you change your mind or adjust your “order”, and I still don’t have a receipt to verify anything, nor is the information present in the app to verify.
Proceed with extreme caution. EXTREMELY disappointed with the cost of TurboTax this year and will think twice about using them in the future.
Developer Response ,
We hear your frustrations. Our team is dedicated to making constant improvements and preventing future challenges. While the price increase may seem like a challenge, upgrading your TurboTax product ensures that our service is better suiting your needs. Our mission is to provide you with the accuracy you deserve for every tax season. We value your data & that is why I ask you to reach out to TurboTax support on Facebook, Twitter or email us here at Social_We_Care@intuit.com regarding your receipt for this purchase.
-TurboTax Care Team
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