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Are you ready to discover a world of privileges with Platinum?

The Platinum mobile app has a world of privileges specially designed for you in which special packages answer your home and budget needs, and the special Platinum customer service provides support right at your door... Do you want to feel special? Then, Platinum provides just that and much more!

In addition to comprehensive operator and internet services for your home and smart devices, gift certificates from the most preferred brands and shopping sites through the Platinum app, special device discounts applicable on Turkcell Passage, Platinum privileges on prestigious brands, free airport transfer, free valet and free car wash are only a few of the exclusive services that you can find only at Platinum. Not satisfied? We bet you can’t say no to event gift tickets and free coffee. Not a member of Turkcell or Platinum family? You can still get a chance to experience this privileged world at a limited extend!

What exactly does Platinum promise you? Here are the unique Platinum benefits:

- Your special Platinum customer representative is always there when you need! You can talk to your special customer representative instantly or the Platinum customer service team can drive up to your house and support you with one-to-one communication.

- Would you like to buy a device with the most special offers and Platinum discounts available at Turkcell Pasaj? Visit the Platinum app now and get the devices of your dreams with monthly discounts.

- Enjoy culture and arts with free tickets to concerts and theaters and let Platinum touch your daily life to enrich your shopping experience with attractive discounts in leading companies in technology, food, textile and similar sectors.

- Platinum app offers free airport transfer, free valet and free car wash and allows you to benefit from these privileged services whenever you want without the need for an extra agreement. Moreover, you can share all these services with your loved ones.

- Want to earn GB with every step you take with Platinum? Allow your Health data and complete your daily and weekly step goals for a healthier life and get free data packages from Platinum and Kazandıran Adımlar. Not only that, you can also win gift certificates from brands by scanning QR codes in the most visited parks with Kazandıran Rotalar.

Customer service is just one click away, helping you out in the busy hustle and bustle of life, with the Platinum app. Your digital assistant Celly answers almost every question that you might have in mind! You can always reach out for the better with constantly developing Platinum app.

Contact Platinum via customer services, live support or social media accounts for detailed information and Platinum packages suitable for you and take your steps towards a privileged world. Moreover, now non-Platinum customers can come and explore the world of privileges, experience what a world of privileges feel like and see at first hand the advantages of being a Platinum customer.

What’s New

Version 10.0

Are you ready to discover a world of privileges with Platinum? The Platinum application has been renewed to provide you with a better experience! The new version has performance improvement and better user interface design. An experience where you can easily find the privileges you are looking for is waiting for you in the Platinum application. Packages suitable for your use will be offered and your digital assistant Celly is now with you every moment in the Platinum application!

Ratings and Reviews

2.6 out of 5
10 Ratings

10 Ratings

bitcn ,

Türkiye’nin yüz karası! Turkey's disgrace mobile service.

Adını hak etmeyen, vasıfsız elemanlarla dolu müşteri hizmetleriyle, hiç bir şekilde cozum üretemeyen yetersiz call center i ile donanmış rezil bir şirket. 20 senelik musterineni mağdur eden ve son derece ilgisiiz tavırlarıyla müşteri kaybeden ve asla büyümeyi hak etmeyen Şirketi kullanmamızı asla tavsiye etmiyorum!
It is a disgraceful company that does not deserve its name and is equipped with customer service full of unqualified staff and inadequate call center that cannot produce any solution. I do not recommend that we use the Company that has victimized your 20-year-old customer and who has lost customers with his irrelevant attitude and never deserves to grow!

Asay35 ,

Worst app from Turkcell

Keeps freezing every time you use the app because of some non sense evaluation questionnaire!

İstanbulED ,

English not supported

The app description in the US App Store states that the app is in English; however, that is false. There is no English support.

App Privacy

The developer, Turkcell Iletisim Hizmetleri A.S., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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