The TXU Energy app gives you faster and easier access to your account. Sign in with Touch /Face ID, pay your bill in a snap, keep tabs on your usage and more.
We regularly update the TXU Energy mobile app to make it better for you. This update includes enhancements and bug fixes to improve your experience.
Ratings and ReviewsSee All
On Again. Off Again.
This app would be solid if it worked consistently. I constantly have to resubmit payments when I utilize the pay service in the app. You can save or enter your payment info each time. Then there’s a button to “submit” or “cancel”. Each time I hit “submit”, the spinning image appears and I wait and it goes right back to the submit page. Over and over and over again. Please fix this issue. Thank you.
Developer Response ,
Sorry to hear you're having issues with payments. I logged the bug on our end. However, if you wouldn't mind giving us a call at 877-472-2898, we can work with you to troubleshoot as well. This number will direct you to a representative pertaining to the app and your MyAccount. Thanks for reporting the issue.
Talk about finger on the pulse of my usage
This app is the first energy app I've ever seen. It is so easy to understand, even I get it. The one thing I didn't think I was sure I understood, I made a phone call abs, we'll I did understand! That was the summer pass program.. Now, for sure it isn't half the bill, just half the usage, but what a great program!
And TXU and before them WTU, always encouraged me to make purchases that would lower my bill. We were finally able to do that.
When we had Gideon Heating and Air Conditioning install a new system, I had no idea it was even possible for it to pay for itself in less than 4 years, but that's what it looks like. Our usage just plummeted. And we're cooler this summer than we've ever been.
One other thing, because Benny told me that I would not save like I could if I'd just get a turbine on the roof and insulation in the attic, and he got me connections to do that easily and reasonably priced.
Between TXU and Benny Gideon, we no longer dread the drain to our fixed income and we're comfortable all day, all night long. Hats off to both of y'all.
Developer Response ,
Hats off to you as well! And thanks for the 5-star rating! We’re so glad you’re enjoying the app.
New app is terrible
This new app is full of info I don’t need . I like the older simple to navigate app . I have multiple accounts which I used to be able to read now I have a mess of info I don’t care about , I used to be able to monitor current use easily but now I’m not sure if the option is still there with all the stuff I don’t care about . This app which used to be a simple way to manage and pay my accounts is now an annoying app I don’t really care to navigate. I don’t ever rate or write reviews but this new format compared to the old deserves negative star ratings
- TXU Energy Retail Company LLC
- 177.4 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- © 2018 TXU Energy Retail Company LLC. All rights reserved. REP #10004
With Family Sharing set up, up to six family members can use this app.