TXU Energy 4+

TXU Energy Retail Company LLC

Designed for iPad

    • 3.0 • 607 Ratings
    • Free



The TXU Energy app gives you faster and easier access to your account. Sign in with Touch /Face ID, pay your bill in a snap, keep tabs on your usage and more.

Do you have TXU Energy at home but don’t have a MyAccount? Create one today at txu.com/create. Questions? We’re here for you 24/7 at 1-800-818-6132. For more about the app, visit http://www.txu.com/mobileapp. For our Privacy Policy, visit txu.com/privacy.

What’s New

Version 3.6.5

We regularly update the TXU Energy mobile app with enhancements and bug fixes to improve your experience. This version of the app includes UI design updates and support for the TXU Energy Ultimate Summer Pass product.

Ratings and Reviews

3.0 out of 5
607 Ratings

607 Ratings

Solo's Mom ,

On Again. Off Again.

This app would be solid if it worked consistently. I constantly have to resubmit payments when I utilize the pay service in the app. You can save or enter your payment info each time. Then there’s a button to “submit” or “cancel”. Each time I hit “submit”, the spinning image appears and I wait and it goes right back to the submit page. Over and over and over again. Please fix this issue. Thank you.

Developer Response ,

Sorry to hear you're having issues with payments. I logged the bug on our end. However, if you wouldn't mind giving us a call at 877-472-2898, we can work with you to troubleshoot as well. This number will direct you to a representative pertaining to the app and your MyAccount. Thanks for reporting the issue.

MuuMuu Iris ,

Talk about finger on the pulse of my usage

This app is the first energy app I've ever seen. It is so easy to understand, even I get it. The one thing I didn't think I was sure I understood, I made a phone call abs, we'll I did understand! That was the summer pass program.. Now, for sure it isn't half the bill, just half the usage, but what a great program!

And TXU and before them WTU, always encouraged me to make purchases that would lower my bill. We were finally able to do that.

When we had Gideon Heating and Air Conditioning install a new system, I had no idea it was even possible for it to pay for itself in less than 4 years, but that's what it looks like. Our usage just plummeted. And we're cooler this summer than we've ever been.

One other thing, because Benny told me that I would not save like I could if I'd just get a turbine on the roof and insulation in the attic, and he got me connections to do that easily and reasonably priced.

Between TXU and Benny Gideon, we no longer dread the drain to our fixed income and we're comfortable all day, all night long. Hats off to both of y'all.

Developer Response ,

Hats off to you as well! And thanks for the 5-star rating! We’re so glad you’re enjoying the app.

cash balances ,

Very basic app

This is a very basic app where you can view your usage, current amount due, and make a payment but that’s about it as far as servicing your account. It lacks the ability to view monthly or previous statements, the ability to view your payment history, and the ability to view or make changes to anything related to your profile or account settings. It is also missing a place to view contact information if you have any issues so if you need to contact anyone you have to go to the website to get a phone number. Lots of room for improvement compared to other utility apps I have used before moving to Texas.

App Privacy

The developer, TXU Energy Retail Company LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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