U Guard 4+

I don’t know what’s going on with my UDR744HD system. The live video streaming view on the app only works with home WiFi, but not with cellular data. It used to work before, then intermittently and now rarely. I checked my cell data, and it’s working fine. I even did a speed test of my data, and it’s high speed. So I don’t know why the app is not working as it should. I deleted the app and reinstalled it fresh, but still no luck. It’s pointless to have an app to accompany the security system to check on the home at a distance away if it’s not working. And when I tried to seek help on the support page, I couldn’t find any articles about this issue. Disappointing. 😣

This old camera is okay, better ones out today. The app USED to give me alerts if someone or something came near the cameras which was a plus for the cameras, but for some reason it stopped giving alerts.
I deleted the app than reinstalled, made sure notifications were on and then rebooted the camera etc. Just does not want to give alerts anymore and the time it takes just to get a look at one camera takes forever to load on my phone.

I have model UDR744 security cameras from Uniden that I purchased from BJ’s Wholesale Club about five years ago. It came with two cameras and a monitor and I purchased two additional cameras separately. Everything worked fine until about a year ago when I couldn’t see the cameras in the app. They work locally from home, just not over the internet. Contacted customer service who was useless. I will now be getting rid of these cameras and adding Ring models to go with my doorbell. Very disappointed that Uniden stopped updating the app. Stay away from this company. Customer service has gone downhill over the years. Another company that suffered from the Covid-19 pandemic. RIP Uniden!!!!