U.S. Bank Mobile Banking 4+

I love using the US Bank Mobile App... It’s so easy & convenient; all my accounts readily accessible, easy to perform various transactions like Bill Pay, money transfers, deposits, etc. from anywhere. The app allows me to check my balances, review pending transactions, or verify any issues with payments, deposits, withdrawals. I can instantly view available funds, EFTs & Direct Deposits all from my phone! If you haven’t tried the mobile app, get on board now! I do have a problem though, with bill pay frequently being unavailable. It’s frustrating when I need to schedule payments, only to find this function giving an error; “ We’re sorry, it looks like something went wrong; this transaction is not available right now. Try again later. (not exact wording, sorry) Here’s the real life situation- I am very busy, so I set aside a specific time to manage bill paying, often on the go. I don’t have time to come back later, only to encounter another failed attempt to complete my transaction. When this occurs, I have to stop what I’m doing, go to the merchants online bill pay site, or make a phone call to complete my payment. Not an efficient use of my time, very frustrating. Could you please work on a resolution to this issue so that bill pay is not offline during normal business hours? That would be fantastic, much appreciated! Thank you!

I’ve been a US Bank member for years, and my favorite feature of the whole company, is its seamless Online Banking System. I’m not someone who typically leaves reviews, but this is an app I will happily make an exception for!

US Bank has streamlined the process of managing and moderating your account through this app. The interface is extremely easy to navigate and put all the most important information right in front of you as soon as you log in. There is no digging around or wasting time sorting through countless tabs, just to ultimately not end up finding what you’re looking for. The homepage provides clear insights into your transaction history, allowing for quick and easy comprehension of where and how your money is being moved around. On top of that, the app’s homepage takes advantage of the smartphone platform by providing convenient shortcuts for using the most popular online banking tools. This is excellently performed through implementing small, easy to understand, button shortcuts located at the bottom of your screen, ingeniously positioned so they are out of the way, yet still readily available, and oriented so they will never block any of the important information displayed on the homepage.

Overall, this app is beyond what I would ever expect from any large bank. And having superseded my expectations, I would certainly recommend it to anyone using US Bank without a doubt.

I’ve been a long time customer of US Bank. The original app was very simple to use and never gave me an issue. I actually bragged about it to people. Ever since they kept updating it I’ve had so many issues with it. It freezes, it says my password is incorrect (which is wrong because I’ll go on desktop and use online site and log in with the same password and be able to get in), or most recently it only allows a read only version. I do 99% of my banking as mobile banking. Not only to check my account balance daily but to do transfers, pay bills, etc. Without a functioning mobile app this has become very frustrating for me and I’ve considered switching banks entirely. It doesn’t seem like anyone else is having an issue whom I’ve contacted at us bank so maybe it’s just my phone. I have an iPhone 8+. Yes I can use the desktop version online, but then why create a mobile app at all? The developers need to change this. I couldn’t even do your $10k giveaway contest this past Christmas (if you use your mobile app you’re automatically entered each time you use it) because everything was read-only!! I’ve tried everything possible and still to no avail. I will try re-installing this app again for the fourth time but my patience is wearing very thin. Get your act together US Bank.