Download to access:

• Tech Support+: Get unlimited access to knowledgeable techs
• Secure Backup: Save (and restore) contacts, photos, videos and more
• Locate: Find your device if it’s misplaced or stolen
• My Coverage: Look up Device Protection+ coverage and even file a claim

Plus, performance optimization tips and tricks for troubleshooting so you can keep your device (and battery) running smoothly!


TECH SUPPORT+: Get help with any smart device, any problem.
▪ Tap “Live Help” to access live tech gurus that’ll assist with any smart device and any problem — from setup and install to connecting Bluetooth® and Wi-Fi or hooking up smart appliances. (Advanced Plan)

SECURE BACKUP: Protect your personal information.
▪ Backup (and restore) everything you can’t live without — your photos, videos, music, contacts, and calendar events. (20GB storage with the Standard Plan and 100GB storage with the Advanced Plan)

LOCATE: Find your device.
▪ Remotely locate your device if it’s misplace or stolen

MY COVERAGE: File a claim and access your coverage.
▪ Connect to file a claim — or look up Device Protection+ coverage, including service fees and deductibles for accidental damage (drops, spills, cracks), hardware service (mechanical or electrical breakdown), loss or theft.

PERFORMANCE OPTIMIZATION: Keep your device optimized
▪ Alerts & Troubleshooting — Screen your device; get instant warnings and use quick tips for a fast fix.
▪ Geek Tips® — Make the most of your device with helpful advice.
▪ Geek Tools℠
- Battery Forecast — Get accurate battery readings so you can preserve and prolong your battery life.
- Battery Boost — Adjust settings to preserve memory and speed.
- Storage Manager — Track space usage and availability or clean the cache to free storage space.
- Data Monitoring — Screen data usage and steer clear of costly overages.

What’s New

Version 2.5.26

- Fixed crash affecting iOS 13 users
- Fixed several UI bugs for iOS 13 users

Ratings and Reviews

4.5 out of 5
275 Ratings

275 Ratings

Iowa Guy Nick ,

Secure backup

100 gb for free storage is a great way to back up my iPhone XR which bears the 5gb of free I could storage that is never enough.

Tech support is great to learn more about device and location services if found is lost is an extra back up if find my iPhone got turned off.

Didoctor ,

Bad restore and backup

While backing up and restoring the app gets so far at doing one or the other and then errors out. Eventually you manage to get the stuff backed up but to restore any great amount of data, like a music collection, is almost useless. I have over 1000 songs on my iPad. It gets to 90 and then errors out and when you start it it starts back from scratch instead of starting where it crashed. So it’s very difficult to get my songs restored. If the developers of this product are reading these comments please fix your issues so you’re back up restore works without erring out!

Developer Response ,

Thank you for your feedback. Please send us an email at and we will do our best to help you get your songs restored.

jedi0303 ,

Issues with notifications

The app is fine and I'm glad I have a way to back up my device, however, it's very annoying to get the "Uh-oh! U.S. Cellular® Protect powered by Pocket Geek® found an issue with your device" email after I have already backed up my device. I get a weekly notification to back up, and when I get it, I immediately go in and do the back up, and then as soon as I'm done, I get the email. Also, as soon as I close the app, I get the weekly notification again.

Developer Response ,

Thank you for the review. When you say you get the weekly notification again, are you referring to the backup reminder or the weekly health email? You can let us know by emailing We will investigate this issue and resolve it. If you have anything else to share with us, please feel free to email us directly.

App Privacy

The developer, U.S. Cellular, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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