UAE PASS 4+

Name: UAE PASS
Rating: 2.8 (255 reviews)
Author: Dubai eGovernment Department

Secure, Convenient and Simple

Dubai eGovernment Department

- 2,8 • 255 valoraciones

- Gratis

Descripción

UAE PASS service allows using a mobile device as a secure form of identification.

UAE PASS automates and simplifies managing digital identity in mobile devices for users and can be used to:
- Seamless authentication to various smart services.
- Prove Who You are from your phone - Authenticate.
- Digitally Sign documents.
- Digitally Verify signed documents.
- Request for your official documents.
- Avail services through sharing the digital documents.

For more information on UAE PASS, visit www.uaepass.ae

15 mar 2024

Versión 5.2.0

Minor enhancement and bug fixes.

2,8 de 5

255 valoraciones

Trying to register on kiosk

I went to the kiosk to complete my registration but after having tried so many times even with the help of friendly staff at Danat al Emarat Hospital- it failed on so many times - the kiosk was very slow , it cant pick up finger prints . I am over 60 and this was extremely frustrating to do but i need the service to make life easier but unfortunately - it failed miserably. Also, no clear directions on some of the screen items.

Also many of the developers replies seem to be automated response- can we have some proper direct response with some human nature in it to feel or even relate to all our issues please?

Dear Valued Customer,
Apologies for the inconvenience caused because of the unsuccessful visit to the kiosk. We are currently working on a digital registration method for users to register & verify their accounts on their phone without a kiosk visit. We are currently in the final stages before the official launch, however we can help you complete your registration, kindly call us on 600560000 if you are interested.

Used to work, now does not

Was working but now stopped working. Cannot sign in. Cannot receive OTP. Cannot create new account. Screen is just green with nothing. App developer: please test thoroughly.

Update: after many times trying and resetting and restarting both the phone and the app, it still would not work. Then I waited 24 hours, and like magic it started to work again.
App developer: be encouraged, but keep testing. Hopefully you can eventually make the experience needs to be consistent and reliable.

Thank you for contacting UAE PASS. We apologize for the inconvenience. In order to serve you better, we request you share your feedback or your contact details on support@uaepass.ae. Alternatively, you can call us on 600561111.

User unfriendly and doesn’t link existing profile

This app needs a complete redesign. The GCAA medical renewal process used to be user friendly.
This application has made it impossible to link data despite the attempt to add a user guide of 56 pages with information.

El desarrollador, Dubai eGovernment Department, ha indicado que las prácticas de privacidad de la app pueden incluir la gestión de datos descrita a continuación. Para obtener más información, consulta la política de privacidad del desarrollador.