Screenshots

Description

Uber Freight is an app that matches carriers with shippers. Carriers can just tap a button and instantly book a load, and the price you see is the price you get—no more back-and-forth negotiations. Loads on our app are exclusive to us through our contracts with shippers.

Before you can start using the app you’ll need to sign up. When your account is approved and authorized you’ll be able to access our exclusive loads and book them through the app.

From pick up to payday, the Uber Freight app is your all-in-one tool to book loads faster.

• Accessible Load Details
• Upfront Pricing
• Instant RateCon
• Submit PODs In-app
• Free 7 Day Pay with POD
• Fleet Management
• Post Your Truck
• Searchable Loadboard with Local and OTR hauls
• Smart Load Recommendations


Have a question? Email freight-carrier@uber.com

What’s New

Version 2.32.10000

Thanks for using Uber Freight! We’re constantly working on making the app better for you. Here are a couple of the enhancements you'll find in the latest update:
General improvements and minor bug fixes
Love the app? Rate us! Your feedback keeps the Uber Freight engine running.

Ratings and Reviews

3.5 out of 5
753 Ratings

753 Ratings

H&M Transport ,

Horrible/Greedy...what a joke.

Arrived 30min early at Shipper for 1pm appt. Got out after 7pm. Thats 4hrs at $75hr=$300. Shipper messed up, loaded me the wrong product, had to unload then reload again. During this time uber kept calling and calling to get an update. I was in contact with them 30min before hitting detention and the rest of my time at shipper. I did everything legit in order to get that detention. Checked in on the app, called support to notify of detention starting, and shipper also clearly stamped, marked and signed my in/out time. At Receiver same thing, 4hrs there. So thats 2hrs detention. Once again I kept constant communication with support team, since this load had to be delivered the night before, but due to me burning 6hrs at Shipper didnt make it. Once delivered I pulled out of receivers property and uploaded my BOL with all times clearly marked, along with detention request. Received an email confirming of my detention request right away. So waited a few days for my direct deposit. Noticed no extra money for detention!! I call support, and whats their response? “We’re sorry. You cant claim detention after 24hrs of delivery”. How am I suppose to know they’re not going to pay me? It takes more than 24hrs to get paid. By the time you notice there’s money missing its too late. All they said was “heres the detention link for next time”. Really? Bunch of thieves, scammers.

Developer Response ,

Hi! Let's make sure we follow up with you on this. We request you to reach out to us at freight-carrier@uber.com or via the in-app Help section and we'll connect.

Jenathook ,

They started out a good company. But now...

This review is my thoughts on the unprofessional behavior and lack of concern from management at Uber freight. When it comes to payments for loads I think Uber has a very good system setup. But when it comes to resolving issues Uber is terrible at rectifying any issues in a timely manner to satisfy all parties involved. Uber freight needs to understand that us(the carriers) keep the bills paid and money in their pockets. Uber Frieght doesn’t have the fear of losing it all so they treat us(the carriers) like trash. You can not speak to any mangers one on one and the brokers have been made to believe they’re the highest of authority, so they talk to you any kind of way and treat you horribly wrong. I don’t understand why we(the carriers) cannot speak directly to the managers; do they think they’re to good to speak to us(the carriers) this has to be the worst company to deal with to resolve issues. Uber tells you that they’re escalating your problems to managers but no one calls back! The app was updated a week ago and they’ve made it harder to use. Why change things? If it’s not broke don’t fix it! Cooperate should have a better relationship with their carriers, show your carriers some respect. Without the carriers there would not be an Uber Freight.

My white dog ,

Check calls

Location is set to always track on your app. Yet you request two to three check calls from me daily. Again app is always running. Ya hear? It’s always running. I’ve stopped answering your calls for support updates because you fail me Everytime I have an issue with shipper or receiver. I report the issue and you say don’t worry sir someone is working on it and after 4hours no one calls. No one. Then next load no ones at the receiver for the 7am appointment. CAlled you guys to ask you to call the receiver because you didn’t give me a contact and your rep says they can’t call the customer either. Huh? What the hell. So long story short your app doesn’t work like you think it does nor does your support while hauling a load. Your check call support from me will be equal to the support I receive from you. I’m at 100% for all my loads I move for you and you should be nothing less than that either. Your platform could be so great but your management doesn’t care about it carriers. Even the people at Uber that respond to the comments made here always say the same thing “reach out to us at bla bla bla. Drivers reach out all the time to your support and it falls on deaf ears. This is how companies die.

Developer Response ,

Hi! Sorry to hear that your experience with our team was not up to the mark and we’d want to improve the same for you. Drop more details regarding the same and we’d do the needed.

Information

Seller
Uber Technologies, Inc.
Size
99.1 MB
Category
Business
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Czech, Danish, Dutch, French, German, Greek, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Turkish, Vietnamese

Age Rating
4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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