Uber Freight 4+

Easily Find & Book Loads

Uber Technologies, Inc.

Designed for iPad

    • 4.4 • 3.1K Ratings
    • Free

Screenshots

Description

Uber Freight is an app that matches carriers with shippers. Carriers can just tap a button and instantly book a load, and the price you see is the price you get—no more back-and-forth negotiations. Loads on our app are exclusive to us through our contracts with shippers.

Before you can start using the app you’ll need to sign up. When your account is approved and authorized you’ll be able to access our exclusive loads and book them through the app.

From pick up to payday, the Uber Freight app is your all-in-one tool to book loads faster.

• Accessible Load Details
• Upfront Pricing
• Instant RateCon
• Submit PODs In-app
• Free 7 Day Pay with POD
• Fleet Management
• Post Your Truck
• Searchable Loadboard with Local and OTR hauls
• Smart Load Recommendations


Have a question? Email freight-carrier@uber.com
Uber Freight Haul Together

What’s New

Version 2.86.10000

Thanks for using Uber Freight! We’re constantly working on making the app better for you. Here are a couple of the enhancements you'll find in the latest update:
General improvements and minor bug fixes
Love the app? Rate us! Your feedback keeps the Uber Freight engine running.

Ratings and Reviews

4.4 out of 5
3.1K Ratings

3.1K Ratings

Wes936 ,

I like how the app works.

Many bad reviews on here, but that has not been my experience.

What I like!
Paid always in 4 days or less. Free quick pay also. Have been paid for all detention requests over the last year, only a few times was I detained though. Only have had two loads canceled in the last 12 months from Uber, but it was while I was on another load. So no big deal. Actually found a better load both times. Have had a issue with 2 or 3 loads on incorrect PU#s, but was resolved in less than an hour every time. Was called back by the agent handing the load. Have always been professional with me while on the phone. Love being able to research shipper and receivers before I book the load so I can avoid place that seem like a pain to deal with.
Never had a issue in 12 months of the app crashing or not working properly, but I do use a iPhone.

What I don’t like.
If the app is on and running, getting check calls from someone in India that I can not understand is annoying. I’ve always turned my phone off at night but I do notice missed calls in the middle of the night while on my 10 hour break. So not to bothered about it, but seems kinda of stupid to me.

Thanks

Developer Response ,

Hi! We appreciate you writing in. Feedback such as this will help us improve the app and experience with Uber Freight. If there's any specific incident we can look into, let us know by heading to freight-carrier@uber.com and we'll be sure to follow up with you from there.

Lukasenka ,

App is excellent, customer service - HORRIBLE.

We have been working with Uber Freight for the past 3+ months and let me tell you the app itself is built perfectly, works good and easy to book loads and access all the information you need, but the second something goes wrong, or Uber provides you with a wrong delivery number (for example), do not expect any help from a customer service - they are helpless, they always tell you “we are contacting our team to solve this issue and will call you back when we find out” and guess what? They never do call back, nor they can help you with anything, but instead just say “I am sorry, we cannot help you at this moment”. This has happened at least 3-4 times. On top of that, the customer service team, the majority are from third world country and their English skills are pretty poor so it is hard to communicate with them, most of the time you have to repeat 2-3 times until they understand you, and then I need to ask them 2-3 more time to repeat themselves because I cannot understand them. Also, one time the Uber messed up the delivery time for us, and we ended up staying 24 h on the weekend until Monday, and Uber only paid 100 dollars of detention , even though it was their own fault. We keep giving Uber chances, but I think we will have to start working with a different broker because Uber causes too much damage and too much wasted time, and never ever can help us. 1/10

Developer Response ,

We're constantly working on improving our communication between carriers and our team. Our Support team is available 24/7 under (844) 822-8237 or freight-carrier@uber.com. Thank you.

H&M Transport ,

Horrible/Greedy...what a joke.

Arrived 30min early at Shipper for 1pm appt. Got out after 7pm. Thats 4hrs at $75hr=$300. Shipper messed up, loaded me the wrong product, had to unload then reload again. During this time uber kept calling and calling to get an update. I was in contact with them 30min before hitting detention and the rest of my time at shipper. I did everything legit in order to get that detention. Checked in on the app, called support to notify of detention starting, and shipper also clearly stamped, marked and signed my in/out time. At Receiver same thing, 4hrs there. So thats 2hrs detention. Once again I kept constant communication with support team, since this load had to be delivered the night before, but due to me burning 6hrs at Shipper didnt make it. Once delivered I pulled out of receivers property and uploaded my BOL with all times clearly marked, along with detention request. Received an email confirming of my detention request right away. So waited a few days for my direct deposit. Noticed no extra money for detention!! I call support, and whats their response? “We’re sorry. You cant claim detention after 24hrs of delivery”. How am I suppose to know they’re not going to pay me? It takes more than 24hrs to get paid. By the time you notice there’s money missing its too late. All they said was “heres the detention link for next time”. Really? Bunch of thieves, scammers.

Developer Response ,

Hi! Let's make sure we follow up with you on this. We request you to reach out to us at freight-carrier@uber.com or via the in-app Help section and we'll connect.

App Privacy

The developer, Uber Technologies, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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