Installing the UE FITS app is the first step in setting up your Ultimate Ears FITS true wireless earbuds. The app assists in pairing to Bluetooth on your mobile device. Once connected, you will be guided through molding your eartips using UE FITS Lightform technology. Once molding is complete, you will have an incredible fit that is customized for your ears only.
Custom eartips provide unparalleled long-term listening comfort, a transparent fit that won't fall out, and non-intrusive seal for incredible audio performance, but the UE FITS app offers more than a remarkable FIT that's unique to you.
The UE FITS app enables several features in addition to setup:
1. Monitor battery life for case and earbuds on the app home screen (Up to 20 hours of total listening time)
2. Adjust EQ. Create your own custom presets or select from a range of provided EQ presets
2. Customize your UE FITS product name (Bluetooth ID)
3. Customize double tap controls to your liking independently on each earbud. Play/pause, access voice assistant, skip tracks, and adjust volume.
4. Access additional product usage information within the app menu.
5. Take a fit test and access support to assure you have achieved the optimal FIT.
Ratings and Reviews
Decent sound, terrible fit
The instructions for fitting the earbuds are clear not useful. I followed them and ended up with earbuds that simply wouldn’t stay in my ears. They fall out without me even moving. They actually fit me better before molding them. I guess I will have to order more of the inserts and try molding again. They claim they can get you a better fit if you send them a picture of your ears, though they don’t tell you this until AFTER you have already molded your first pair. I will try that and update this review if it works.
In terms of sound, it sounds pretty good by earbud standards after you adjust the bass all the way up. This effectively lowers the volume, making you have to raise your volume up almost all the way, but this is fine as you don’t want to raise it loud enough to hurt your ears anyway.
So far, so good
I'll preface this by noting that I have a pair of custom-molded UE-4 in-ear monitors, so I know what audiophile monitors feel and sound like.
The sound from these earbuds is outstanding. My IEMs are very neutral, and I appreciate that. These can vary, which I also appreciate. The details I can pick up in some of my favorite test tracks is as good as my IEMs.
It's only been 15 minutes, but the pairing and app responsiveness has been excellent.
As for the fit, well, the jury is out. It took two or three adjustments to get the right IEM to fit well. The right ear of this pair is great from the start. I can feel the left ear a bit, but I need to wear them longer to see if it's going to be an issue. Overall, they feel a little tight compared to how my IEMs sit in my ears.
They are definitely more comfortable when I don't have my jaw clinched. When it's relaxed, the fit is better. (I tried to make sure my mouth was slightly open during the fitting prices.)
If I can listen for several hours without disconnected, I'm willing to bump the review to give stars. However, I'm not sure that's going to happen. Fingers crossed, but time will tell.
I am dissapointed with the whole process of these earbuds. First of all the instructions for fit were terrible! They tell you to start fit and then pop ups of instructions happen. I didnt hear any sound in the left ear. Pushed harder on both buds for a good fit and ruined the right molding process. The the sound was perfect till I got a phone call. None of the tap controls worked. When I unloaded the app and reinstalled it it messed up the connectivity of the Bluetooth . Only one ear phone would connect. Hard reset over and over same problem. Im so done for the night and very disappointed.
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- Logitech Inc.
- 174.8 MB
- Requires iOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
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