Ulster Savings Bank’s FREE Mobile Banking Application - optimized for iPhone and iPad devices.*
FEATURES OF Ulster Savings Bank MOBILE BANKING
•Review account balances and transactions
•Transfer funds between accounts
•View copies of cleared checks
•Locate surcharge-free ATM’s and Ulster Savings Bank branches
SAFE AND SECURE
Ulster Savings Bank uses SSL (Secure Socket Layer) encryption to communicate securely through all mobile devices.
*Must be enrolled in Online Banking. There is no charge from Ulster Savings Bank, but messaging and data rates may apply.
**Must have Bill Pay setup previously in Online Banking.
Ulster Savings Bank. Member FDIC.
Improvements made to enhance your user experience with the new Online Platform launch on 6/11/19
Ratings and Reviews
New version is confusing...
The new version of your app is more cluttered and confusing than the old one. I see that it offers more functionality, but I don’t need to be able to do all of these things on a mobile app. The things I want to do on a mobile app are:
-Check my account balances and transactions (this is my main use for the app by far)
-Mobile deposit checks
-Make occasional transfers between accounts and to outside accounts
The old app gave a very clear view of my account balances and, more importantly, each transaction and a running account balance. The transaction history and running balance in the new app is really confusing to read. Please make the transaction simple and clear again.
Also, you should be aware that the featured review for your app is by a user with an inappropriate display name. You may want to request that review to be removed...
Developer Response ,
Thank you for sharing your concerns with us. We do appreciate the feedback and will pass that on to the developers. In the meantime, have you tried using the fast balances option on the app? That is really helpful for a quick check of balances.
Switching banks bc this app is that bad
Lost all benefits and functionality of the old (perfectly fine) online banking app with this “upgrade” in June 2019. It was like taking a step 5 years back into a bad beta version. Have had 12 accounts with Ulster Savings for over 20 years. This “upgrade” is so bad that I will be closing all of my personal and business accounts and moving all of them to another local bank. Whoever was the brainchild of this app in the marketing/IT department needs to be fired. Looks like the work of a college freshman intern.
The new website and app
Are a nightmare. They are very difficult to navigate and not at all user friendly. The old one was so clear and easy to understand, this is confusing the hell out of me, and it seems I’m overdrawn but I have no idea how that can be. And I certainly can’t figure it out through the app. It’s drivng me to tears- I’m frustrated enough after one day to consider switching banks!
Developer Response ,
We are sorry you have had a bad experience. We would like to help you. Please call us at 866.440.0391 so we can assist you with navigating the new app.
With Family Sharing set up, up to six family members can use this app.