iPhone Screenshots

Description

Real bank people. Real help.

Get personalized help without having to be in person.
Umpqua Go-To connects you with a dedicated personal banker who can help with your financial needs. How? Read on.

Get advice from someone who gets you.
Once you pick your personal banker, they’re your dedicated Go-To. They’ll get to know the ins and outs of your particular financial needs, so there's no need to start over with someone new each time you need help. You can pick someone from your neighborhood, your favorite store, or who simply shares your interests.

A companion to our online banking app.
If you’re looking for a way to simply check balances or make deposits, try our mobile banking app. Umpqua Go-To gives you access to bankers who are ready to help when you need to chat with a human being about your money.

Open to all.
You don’t need to bank with Umpqua to get advice from a Go-To banker. But if you’d like hands-on help with your account, it’s easy to open one online, or through the Umpqua Go-To app.

What’s New

Version 1.21

This version contains updates and enhancements to keep Go-To running smoothly.

Ratings and Reviews

3.7 out of 5
44 Ratings

44 Ratings

Gilmore209 ,

Great tool

Like being able to connect with a person I know and trust. My only hiccup is that even though all my notification settings are on, I’m not getting anything when my banker has replied.

Developer Response ,

Thanks for sharing how you feel! We kept it as straightforward as possible.

TacomaGH ,

Nice service!

I have to say, it worked much better than I expected. I was able to select my local banker and message directly with them, definitely a value add. Note, this app is not online banking, the person that 1 star’d the app thinking it was mobile banking is an idiot.

Developer Response ,

That's fantastic to hear! Thanks for sharing!

Hmb1987 ,

Pointless

I like the idea of this app but it’s just not useful or realistic. They connect you with real in-store bankers who are busy with other customers so you’re lucky if you get a response within several hours. Plus there are zero notifications so you just have to keep wasting your time checking to see if someone responded. You’re better off just going in or calling their customer service number.

Developer Response ,

That’s not good to hear and we want to learn more. If you’d like, call us at 1-866-4UMPQUA or send a secure message through online banking so we can review your concerns together. Please mention that you’re responding to an app review, too. Thanks!

App Privacy

The developer, Umpqua Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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