Umpqua Pay 4+

Umpqua debit card, as an app‪!‬

Umpqua Bank

    • 4.7 • 228 Ratings
    • Free

iPhone Screenshots

Description

It’s happened to just about all of us. You’ve lost your debit card. It could be anywhere: under your couch, at the restaurant you last dined, or in the hands of someone itching to drain your bank account. Wouldn’t it be great if you could promptly turn off your card—simply make it unusable—until you find it? Now you can with Umpqua Pay Card Controls!

Umpqua Pay is the digital extension of your Umpqua debit card, providing additional conveniences to strengthen and enhance the card’s usefulness. It complements our Umpqua Bank Mobile Banking and Biz Mobile Banking apps.

Other great features include:
• Alerts: Be notified whenever there’s a transaction so you can monitor your card’s activity.
•Travel notices: Quickly alert Umpqua Bank of planned travel so your Debit Card activity won't be flagged as suspicious.
• Get cash: Use your Umpqua Pay location service to find a nearby ATM.
• Toggle back and forth between Umpqua apps.

Have questions or feedback? Contact us at (866)486-7782 or CustomerService@UmpquaBank.com.

Your mobile carrier's message and data rates may apply.

What’s New

Version 1.0.14

We are always making changes and improvements to this app. Make sure to update to the latest version. Here are our latest changes:
• User experience updates, compliance enhancements and defect fixes

Ratings and Reviews

4.7 out of 5
228 Ratings

228 Ratings

Norseman J ,

Widget??

I love this app but i wish i could set it up in my widgets on my Iphone SE

Developer Response ,

That’s great to hear! Thanks so much for taking the time to say so.

dueckcowgirl ,

No Customer Support

Loved the app until it logged me out and didn’t allow me to relog in or reset password. Umpqua bank cannot reset this app, you're transferred to the “Umpqua Pay” service center who repeatedly puts you on hold because they can’t reset the password…. Twice today was put on hold for a total of 89 minutes to no avail…. the support personal came back online four times to say they were going to put me on hold again for “two minutes.” My math worked that out to over 20 min each time but who am I to tell a bank employee they don’t understand math. Cut your losses and don’t use it.

Developer Response ,

That’s not good to hear and we want to learn more. If you’d like, call us at 1-866-4UMPQUA or send a secure message through online banking so we can review your concerns together. Please mention that you’re responding to an app review, too. Thanks!

Ferooooo!!! ,

Jon

Nice app

Developer Response ,

Thanks for saying so!

App Privacy

The developer, Umpqua Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contacts
  • User Content
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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