UNiDAYS: Student Discount App 17+

Another perk of the .edu, UNiDAYS is one of the legit sources of real and substantial discounts and savings for the student , up there with student beans. They are a little more general and have one foot in the marketing spam side of retail , having hundreds of retailers and some “deals” at 5% (think the “special offers” menu on a credit card website or that section of GroupOn that has nothing to do with your local businesses or unique , weekly deals) However they make it worth putting up with that by allowing access to ACTUAL DEALS , specifically geared EXCLUSIVELY to students, 25% off or more , or curated offers from tech to subscriptions , HP to Oakley to The Financial Times…and easy to join and verify, not total a holes , making you upload a picture of ur brand from epsilon delta delta or whatever…

I am not one to write a review at any given moment, however, the customer service support team has not been helpful. My verification process did not work, so I contacted customer support in order to get verified. They require several requirements, and I met each requirement and criteria. They proceeded to state that I did not meet the requirements at all. I used several certified documents from college and other verified institutions and they were all rejected. The problem is most replies from their customer service are the same and it is not as helpful. I have made several attempts and they have seemed to not be acknowledged based on the responses of the customer service. I ponder whether the documents I sent are actually being reviewed or not. I hope in the future they can improve and allow some time to reflect on how their customer service is now and what it may look like later on. Currently I am waiting for them to elaborate on what was wrong with the documents I sent them when it each all criteria. In addition, I will acknowledge that if other people have been able to be verified, my case might not happen to those who read or attempt to verify! So good luck to everyone and appreciate their access to student discounts. Thank you UniDAYS, I hope my issue as well as others can be resolved.

I never write reviews or anything but oh my god the customer support was so frustrating I want people to know. I am a student, so I sent my student ID from my institution which had all the required information they needed except for my current academic year as that is simply not included on it. I then sent my online admission letter because that’s what I had available, and it had all the information. However, I'm about to go into my “junior” year after this summer, so it did not have this current academic year but the one I enrolled in. I pressed verify about 15x nonstop before I contacted their support. I emailed them from both my school and personal email but they still couldn’t get it together. I wish I could give zero stars, but I can’t; they are so incompetent, useless, and rude it is actually laughable. I was under the impression this would be so easy as that’s what they advertise, but boy was I wrong. Please just be careful sharing your information because at the end they will still find something wrong with whatever it is you sent them.