Unimeal: Diet and Fasting 12+

I am having a very different experience from the negative reviews listed here. I am vegetarian and the recipes look delicious! I just made my first breakfast and I loved it and I feel satisfied- energized and complete but not stuffed. I am waiting on my grocery delivery so had to swap a meal with one I had ingredients for and it was an easy swap process. The measurements are offered in teaspoons not just ounces as some reviews said. Also I am not charged weekly as some reviews said - I am on a monthly plan. I reached out to customer service via email telling them I only wanted the plan for one month and I need to cancel after and within 10 minutes they got back to me and already canceled for next month. Five star experience for me!

We are happy to hear that you are satisfied with our app! If there is something we can assist you with, just let us know at support@unimealplan.com! Have a wonderful day!

The sign up process is incredibly cryptic and finds ways for you to easily sign yourself up for up to 10x the prices of an initial membership without warning until they send you an invoice. I tried to sign up for the $13 per month plan, the app suggested I try fasting and the button simply said “give it a try”. Well that was a $20 per month button undisclosed by the screen insisting I try it. Thereafter Unimeal will not refund you that money even if you immediately contact them about it and explain that you had no intention of agreeing to that additional fee. This is theft by everyone’s definition but their own as they will defend themselves to the bitter end that it’s their money fair and square now. Do not use this app unless you have an extra $300 a month in disposable income because that’s what you’ll ultimately end up paying if you take trust anything that they put forward.

I’m not surprised to find this same complaint on this review page by many other people with the same issue.

Unimeal is a thief and they’ve capitalized on every bit of it. Like a child at a lemonade stand and when a $20 bill falls out of your wallet while grabbing a $1 they grab it and claim it as theirs now. The bright side of the entire ordeal is that this will not be difficult to win in a class action civil lawsuit.

Hello! We are sorry to hear about your negative experience with our app. We understand your disappointment and offer our sincere apologies. We assure you that all charges take place only with the consent of the user and we give the opportunity to refuse any additional offers. We understand your desire to receive a refund, but we must strictly adhere to our Refund Policy. We are sorry that we disappointed you and brought you so many negative emotions.

"BEWARE!!! FORCEFUL SALES TECHNIQUE. The app uses forceful sales techniques. I intended to explore the app to lose postpartum weight. After paying for the basic plan, an option to select an additional feature popped up. It required just one click, and my credit card was immediately charged an additional $29. I didn’t even get a chance to discover what the additional feature was about, as the app did not offer a confirmation step for the purchase. To me, this is a very forceful sales technique. I contacted customer service immediately after my card was charged, trying to get a refund and explaining that I did not intend to purchase the additional feature; my goal was merely to explore plans to help me lose postpartum weight. I explained that my life is quite hectic at the moment with a newborn baby, and while weight loss is not a priority, I wanted to explore plans for future use. Not only was my refund request declined, but the customer service representative also advised that I should prioritize my health and make small, consistent improvements on a daily basis now. While her advice might be valid, I consider it an overstep of boundaries. I won’t be using the app at all and will take the $55 loss."

Hello! We're truly sorry to hear about your disappointing experience. Your feedback is important, and we take concerns like these seriously. We aim to provide transparent and user-friendly experiences, and it's clear we fell short in this instance. We'll review our sales process to ensure it's clear and fair for all users. Additionally, we apologize if the customer service interaction was not satisfactory. We appreciate your feedback and will use it to improve our service. If there's anything else we can assist you with, please don't hesitate to let us know.