U1 FARO 4+

Blinker switch

Having a hard time pairing helmet and switch

App has never functioned as promised

Its a real shame that the Faro helmet App has been disappointing since its launch, and it has been very buggy and broken for two versions in a row as of December 2022. One of the main selling points for the Faro helmet was Fall/Crash Detection, and the ability for the App to alert an emergency contact with your location. This has never functioned as promised, and it now requires an iPhone to refresh the Faro App in the background at all times, quickly sapping the phone battery. The worst part? It STILL doesn’t properly alert a contact when activated. I have provided feedback on this and other shortcomings of the App to Unit 1 several times since the fulfillment of their Kickstarter campaign, and I still have not seen improvements. I really believe in Unit 1’s vision for providing a safer experience for bicycle commuters, and I hope they are able to remedy the various App issues going forward.

Developer Response ,

Hi RLFBZN, thanks for your feedback!

We've updated the App, addressing all the issues you've described there. Please, make sure you're using the 0.20.6 version.

If there's anything else you need, please send us an email at support@unit1gear.com.

Great app

The app is super responsive and intuitive as the product. The sync with both helmet and remote was seamless process. The level of customization is just great. The little bonus is to be able to visualize in one place the battery status for all equipments. Looking forward to completing my list of U1 products by the addition of the torch backpack !