UnitedHealthcare 4+

Access Health Plan & Benefits

United HealthCare Services, Inc.

    • Free

iPhone Screenshots

Description

It’s easy to make the most of your United Healthcare benefits and access care on-the-go with the UnitedHealthcare app†. Just sign in or create an account for secure, convenient access to your health plan.

Check your benefits:
- See what your plan covers, including copays and out-of-pocket expenses. 
- Track your deductible and out-of-pocket max.
- Follow new claims from start to finish and review old claims too.
- Check your health reimbursement, flexible spending, and Optum Bank HSA balances.
- † Pay your claims using Optum Bank HSA balances

Find & price care:
- Search doctors, specialists, hospitals, and clinics in-network and near you
- † Access virtual primary care and start a virtual urgent care visit, 24/7
- Create favorites for your PCP provider information and commonly visited hospitals and clinics so you can find them quickly next time.
- † Find out how much a service or treatment might cost you before you get care. 

Access the info you need:
- See your records, including immunizations, lab results and procedures from all your providers.
- Use your digital member ID card from the app whenever and wherever you get care.
- † Save your health plan details to your Digital Wallet for easy access
- † Access your UnitedHealthcare UCard™ to make in-store or online purchases using benefit credit, spend earned rewards and more

Prescriptions:
- † Fill prescriptions, review medications, and search medication info and pricing

Take charge of your health: 
- † Earn rewards by logging your activities, including tracking your steps with Apple HealthKit® integration

Get help with live chat:
- † Ask your questions and get the answers you need from a live UnitedHealthcare advocate

- † Not all United Healthcare plans are currently supported by the app. Features and benefits will vary depending on your plan type. 

What’s New

Version 2.51.0

We’ve rolled out some changes to make our UHC app easier and more reliable to use.

Ratings and Reviews

4.7 out of 5
277.7K Ratings

277.7K Ratings

Mr. Vikk ,

Great Health Related App

This is a great health related medical app that’s extremely easy to use and a much better option than a box of papers you file away. It’s convenient and you’ll find that your medical information is simple a tap away, whenever you need it, anytime, anywhere. It helps you to stay on top of all your medical care and the costs. I appreciate the ability to be able to keep an eye on my share of cost, health related billing, and deductibles.

I only have one request in that it is nice that I am able to share your medical ID card as a pdf, but it would be much better if you allowed the medical ID card to be downloaded into my Apple Wallet along with my other cards. I have my prescription related card, along with my roadside assistance and groceries store cards, the time is now to allow the medical ID card to be utilized with the same convenience.

Nevertheless, the am ranking this app 4.5 out of 5 stars. Great work!!

mysterylady 7 ,

Having problems with the card plus people not returning calls

I have had nothing but problems with my navigator returning phone calls since October or December 2021 it is now March 16, 2022 and I still haven’t heard from her there’s something wrong with your phone system so she says plus then I’ve tried to talk to supervisors they were supposed to call me back has not won did and then she didn’t call me back after she said she would call me back at all I’ve tried to get back a hold of certain people can’t get a hold of anyone and nothing has been done can you please call me today to get things taken care of thank you I appreciate it and I don’t like this app I’m not sure how to really use it plus in January and I did not get my January $75 on my card and was promised because I got my card late I got my card on February 5, 2022 which was a Saturday and I was told and so was one of the customer service people or supervisor at UNITED Health Care to complete told that I would be getting an extension because I’m getting my card late and still I have not got that $75 for January February I didn’t try to use the card and it wouldn’t even work so now I got something else and I still don’t have my card in the mail which is the card number I got now don’t even know why what’s going on so I need somebody call me thank you have a nice day

HONESTYPAYS$ ,

ABSOLUTE WORST INSURANCE COMPANY!!!!

UHC should not be in business!! They hire the most incompetent people in a profession that requires serious attention to detail! My appointments were run through as my husband’s. I talked to at least 4 different people about this and they don’t correct it after insisting it will be handled. I talked to a supervisor (after 4 different calls to verify in-network doctors) and she insisted a doctor was in network just like my mobile app indicated he’s in network, only to be told by the doctor’s biller that he is definitely NOT in network for my plan, but for a different UHC plan. When I talk to the UHC “customer service agents” they ask me to provide phone numbers and addresses for the doctors. I tell them it’s right there in the mobile app program! “Oh, you’re right!” They exclaim in surprise. They had me listed with a Primary Care Physician I never heard of and assured me they will fix it right away, but to date it still hasn’t been fixed. The supervisor today assured me she could fix it then says she can’t figure it out! Absolutely THE WORST INSURANCE COMPANY EVER!!! Their app doesn’t work, they have doctors listed in network when you sign in under your plan but those doctors are NOT in network. Ask one question and you’ll get 10 varied answers, none of the correct. HORRIBLE!!! DON’T USE UNITED HEALTHCARE UNDER ANY CIRCUMSTANCES!!!!!!

App Privacy

The developer, United HealthCare Services, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Location

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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