With the Universal Property & Casualty Insurance Company mobile app, you can easily access your policy documents, make payments, file and track claims, find nearby agents and manage many other facets of your home insurance policy with the click of a button!

• ACCESS POLICY DOCUMENTS - One-stop shop dashboard houses your crucial documents in one place.
• MAKE PAYMENTS - Secure and confidential payment processing system.
• FILE & TRACK CLAIMS - Easy filing form with drop down menus and immediate updates.
• FIND AN AGENT - Locate your agent’s information or find an agent closest to you.
• MANAGE SETTINGS - Go paperless or manage your SMS notifications with a single click.

What’s New

Version 1.6

- Enhancements and bug fixes

Ratings and Reviews

4.4 out of 5
897 Ratings

897 Ratings

jcozens ,


Jonathan the adjuster was very friendly and answered all of my questions only reason I gave a star. But 3 weeks to hear for a claim for major water damage is unacceptable. We’re lucky it wasn’t a main dwelling area. As for the resolution it’s not even enough to fix our floors in the main room let alone laundry and bathroom or cover the removal of all items and flooring we did ourselves . So I’m not sure how to even get you an invoice since it doesn’t cover anything I assume we’ll never see a check from you ..

I’ll have my contractor submit his estimate and you’ll clearly see we won’t be able afford to fix what needs to be done .

Chevylance ,

Non functional

Not user friendly. The app looks great cosmetically. The problem is it doesn’t work.

Information on payments from the insurance company and documents regarding claims are not there. Interestingly enough, there’s been a lot of work put into features that are good for the insurance company, such as convenient ways to post and upload pictures. The app is not customer focused at all. This app has many options for providing the insurance company with information but it’s very limiting for a customer to access any information from the app.

I couldn’t even find a number to the insurance company on the app. I guess I’m going to have to google it.

Overall, this app seems designed to help the insurance company receive your money or your photos but isn’t user friendly and sends you in circles and wastes your time and is very, very frustrating to use, especially if you want to access any information from the app. But on the surface, it seems like the app will work, a lot of time has been spent on the color schemes, and it looks very professional except for fact that it absolutely does not work which makes it even more frustrating to use because it looks like it should work.

BigWal48 ,

Latest App - fantastic, but...

The latest app is fantastic, the best so far, but it wouldn’t allow me to enter my checking account number. Apparently, it requires an account number that’s between 8-20 numbers, and my account is only 7 digits. I’m not sure that if I had entered a “0” as the first digit, it would’ve worked on the bank’s end. Perhaps, the app’s developer can revise the program to allow 7 digits.

App Privacy

The developer, Universal Property & Casualty Insurance Company, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Financial Info
  • Location
  • User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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