Uphold: Buy BTC, ETH and 260‪+‬ 4+

Uphold really stands out from everyone else

I am not sure why there are so many negative reviews about uphold. I am personally using uphold for more than 2 years and never had any major issues with anything. Yes there are some minor glitches here and there but, guys, I haven’t seen a single bug free system. Not even in the products of those trillion dollar companies. I am a rigorous user of uphold and kind of made quite an exhaustive use of their platform since I am a long time user. I must say, one thing they have is really unique which is bringing such a modularities in the use of currencies. You can literally convert between any pair of currencies and if you have their debit card, you can also spend them. That means for example, if you want to buy a gift for you friend living in let say, Switzerland and you have some bitcoin in your account, you can just convert them in Swiss Frank right away and use their debit card to make the purchase without paying international transaction fees or restrictions. This is really a true democratization of currencies. I am pretty sure the uphold team is already addressing the issues and complaints the customers have. But, one thing I must say that if you use all the features of the platform instead of using uphold just as another crypto exchange, you will definitely find it unique.

Do Not Use Uphold

Now another issue with this platform constant verification I haven’t reported any issues with my account and now when I log in I get a message stating “To keep an accurate snapshot of you as customer please provide a selfie”. Mind you I’ve had this account for years haven’t reported any issues recently so why am I having to take a selfie to verify my account? It seems way too intrusive. Asking what I do for my job? Whose my employer? How much I make and how much I plan to deposit in my accounts and now they need constant photo verification just from me logging in is seeming extra and weird. I only buy XDC because currently it’s the only place I can buy and keep it stored but I’m done depositing anymore money into this scam app especially after all the negative reviews I’ve been reading. Hopefully ledger live supports xdc soon so I can remove the rest of my coins and be done with this weird privacy invading scam app. Also they charge way more to buy crypto than on other apps. Don’t sign up look elsewhere. Used to be a great app but has become increasingly worse over the past couple of years almost like they want people to leave it’s frustrating.

Developer Response ,

We're sorry to hear about the trouble you seem to be having. We’ve a number of security features in place to protect Customer assets which we appreciate can sometimes be frustrating to navigate. Thanks for providing your ticket number, I’ve escalated this with our customer service team as urgent. I can assure you that a member of our team will be in touch shortly. Thank you for your ongoing patience.

DO NOT DEPOSIT A SINGLE DOLLAR

This company has either really terrible customer service, is running a fraud, or both. I verified my account in order to deposit funds. Once I try to withdraw they verify me AGAIN only this time they RESTRICT MY ACCOUNT immediately after (you can deposit but you can’t withdraw... shady restriction). They’ve restricted it for a week, I have sent countless emails to try and get support and if I got a reply it was a few days later so they can tell me “they’re working on it” a process a simple as verification, they need weeks to work on that apparently... what’s more likely is they realize they make more money the longer your funds stay in play and so they trap you for days to weeks on end, holding your money hostage and taking a percentage on every transaction (more transactions are likely when your money is locked in your account). Over a week in and I get logged out of my account and can’t sign back in. No word from support, no word about my money, everything just gone and with no one to talk to. I’ll be filing a lawsuit against the company, if you were thinking the same get in touch with me and we can make this a class action. Apple check who you allow on the AppStore before you get mentioned in the case as well. Uphold let me back into my account and give me money before I take drastic measures over 100$ and 1000$ in lost potential profit being I had the money available to me right now, but I will take those measures if necessary.