UPMC Central PA Portal 4+

This app is so easy to use. I can check every single specialist that I see look at results instantly schedule appointments check in it couldn’t be more easy to use and it’s a big reason that I’ve gone to the doctor and gotten everything checked up this year because they made it so easy highly recommend.

Great to hear, ALStauffer22! We're so glad that you find the UPMC Central Pa. Portal app to be easy to use and convenient for managing your care. Thank you for reviewing!

The app is pretty easy to use and definitely has some benefits to it, but figuring out what appointments need to be made and where to go and who to call can get very confusing and frustrating. I also don’t agree with getting test results via the app without explanation from my doctor. I also can’t schedule appointments with different departments without calling even though they send messages to schedule said appointments I.e. neurology appts. Billing issues went unnoticed because I didn’t know there was any, nobody calls to says there is one. I miss the days where seeing your doctor was more personal and it felt like they actually knew you.

Hi, thanks for reaching out. We are sorry that you've had a frustrating experience and undertand the importance of being able to access your health information. Please call 888-782-5678 and press option 6 they'll be happy to assist you with the patient portal.

Last week I had a freak accident, resulting in a facial laceration and a mouth gash. Waited 2 hrs to be seen. Once in back I questioned having tetanus update. Being a nurse myself I know there are different types if the vaccine. No staff including the PA knew a thing about the differences. I had to text a dr. Friend to be sure I was correct in my thinking about the types of tetanus! In addition the PA never touched me for a close inspection of my mouth. Asked me to pull my lip up and barely flashed a light in my mouth. Never addressed need for an outside suture or skin glue and I had a hard time keeping the jagged laceration from reopening and bleeding. This is my second unsatisfying visit here and will use Wellspan or Med Express when needed. So disappointing! Donna Moon

Donnalee, we're sorry to hear about your negative experience at the hospital. If you'd like to discuss this with a Patient Relations representative, please call 717-782-5503 or please fill out this brief form https://www.upmc.com/campaigns/southcentral-pa/contact#patientreps