You’re busy, so let UPS help you easily manage shipments, track packages, find UPS locations, and much more with the UPS Mobile app. Download the UPS Mobile app to:
- Find and follow your deliveries in transit
- Update your delivery location or change your delivery date
- Get delivery alerts to know when your package will arrive
- Estimate shipping costs and delivery times
- Take package dimensions with our in-app measurement tool
- Create a shipment and get shipping labels
Find the nearest UPS location to pack, send, or collect your shipments
We use your feedback to enhance app performance. With our latest update:
- The UPS Virtual Assistant is now available in the app for quick answers to your shipping questions.
Per the California Consumer Privacy Act, we’ve updated the “Do Not Sell My Info” page of the ups.com Privacy Notice.
Ratings and ReviewsSee All
I’ve been using this app for about 4 years now and it’s been a life saver for me. I do a lot of online shopping and I live in an apartment complex that the building is locked. So you need a key to get into just to be able to get to my front door. Not all drivers have a building key and if the driver can’t get to my door they don’t leave my package at the main door so then I used to get a sticker saying they were here but unable to deliver my package and will try again. Then they’d never get to my door. BUT now with the app I’m able to change my delivery options to pickup. GAME CHANGER!!!!! I just get the notification that my package is coming then it takes me 20 seconds to go in and change it from a delivery to a pick up. You can choose what UPS drop off point you’d like to pick it up from. I’m lucky and only live about 5 mins from our local UPS so I always just pick up from there. Now I am able to pick up my packages when they open at 11am instead of waiting until about 3 for it to be dropped off. What can I say I’m inpatient and am always super excited for whatever it is I ordered (which is usually makeup and am obsessed with). I’ve been very lucky and have never had 1 single problem with the UPS app. And honestly if I did it really wouldn’t matter. I view it as an amazing tool that is being given to me and is not mandatory for UPS to provide. I’m thankful and lucky I’ve never had a problem but if I did I’d still try using it.
The app itself is excellent for just about every feature it offers. Only minor complaint is when it shows a package is "almost there" just because the delivery truck is nearby. A driver's route might put them near your address several times per day before they finally deliver to your address, so until they can figure out a better way to truly know that your delivery is coming up soon, instead of just going by the drivers proximity to you, they should probably remove that feature.
As for all the negative reviews about UPS as a company, I don't understand how that makes the app bad by default. I suspect those reviewers had one single bad experience waiting for a package so they took out their frustration tenfold via an app review. I have been using UPS heavily for over 20 years and I had maybe 1 or 2 issues along the way, nothing serious enough to warrant more than an "oh well." I understand everyone's situation and expectations are different, but to publicly blast an entire company based on being unhappy about one transaction seems very petty and childish to me. But what do I know?
Wish drivers were as good as the app
The app is absolutely amazing and does everything it says it will do!!! I don’t pay any mine or have any kind of premium svc and it does what it is supposed to do for me which is watch for pkgs with my address on them and track them for me and notify my of any changes and when it is delivered. It does that for free and the app is free also. It even tracks my roommates packages (since we have the same address). Love this app!!!
I would give the app 5 stars but I’m taking 1 star away due to the drivers. The drivers refused to deliver my packages to my door because I live in an apt complex and so it was easier/faster for them to deliver to the apt office. I should be treated like any homeowner and have my packages delivered to my door (even when I am not home). They only started coming to my door when my apt office changed their policy and said they no longer take packages at all.
They also do not knock on the door or ring the doorbell. I am disabled and home 24/7 with the exception of a doctor appt here and there. The only way I know a pkg has arrived is the WONDERFUL APP!!! Without the app I would just have to get up and check my front door constantly. It is ridiculous that they can’t knock on the door or ring the doorbell as they put the pkg down on the ground in front of my door.
- 163.2 MB
Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Bulgarian, Chinese, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Traditional Chinese, Turkish, Vietnamese
- Age Rating
- Copyright © 2009 - 2018 United Parcel Service of America, Inc. All rights reserved.
With Family Sharing set up, up to six family members can use this app.