UPS Mobile 4+

The app is showing me that the UPS truck is on the East side of town. I looked five minutes later UPS truck is in same spot. I am assuming that the truck will be here within the hour. I am waiting outside for them to show up because we have shady people in our neighborhood and it is jewelry from JC Pennies that I am getting delivered. I like that the UPS so gives me a time frame as to when I should be expecting my delivery. One time I had a delivery from Fed Ex it was an Apple Watch . The Fed Ex guy did not come to my door with it, and instead gave it to a stranger who was standing at the door of the upstairs apartment door. I live down stairs. They did not even check to see if I was home or even attempt to bring the item to where it was addressed to. They just gave it to some random stranger that was hanging out outside my apartment. Luckily the girl that lives in the upstairs apartment knew me and got my watch from the random stranger that Fed Ex gave my watch to and got my watch and brought it to me. You can believe I called Apple and Fed Ex and thru a fit about how my watch was not delivered properly. So now when I see it getting close to delivery time I try to watch out my door or just wait outside till the delivery gets here. Except in the winter then I watch on my front doorbell camera for the delivery driver. Also it is nice to get notifications of when package has been delivered then I know if I missed the delivery person.

I’ve been using this app for about 4 years now and it’s been a life saver for me. I do a lot of online shopping and I live in an apartment complex that the building is locked. So you need a key to get into just to be able to get to my front door. Not all drivers have a building key and if the driver can’t get to my door they don’t leave my package at the main door so then I used to get a sticker saying they were here but unable to deliver my package and will try again. Then they’d never get to my door. BUT now with the app I’m able to change my delivery options to pickup. GAME CHANGER!!!!! I just get the notification that my package is coming then it takes me 20 seconds to go in and change it from a delivery to a pick up. You can choose what UPS drop off point you’d like to pick it up from. I’m lucky and only live about 5 mins from our local UPS so I always just pick up from there. Now I am able to pick up my packages when they open at 11am instead of waiting until about 3 for it to be dropped off. What can I say I’m inpatient and am always super excited for whatever it is I ordered (which is usually makeup and am obsessed with). I’ve been very lucky and have never had 1 single problem with the UPS app. And honestly if I did it really wouldn’t matter. I view it as an amazing tool that is being given to me and is not mandatory for UPS to provide. I’m thankful and lucky I’ve never had a problem but if I did I’d still try using it.

This app works great and so do their drivers!! UPS always uses care with our packages and always leaves them at the door regardless of what it is. If it is sprinkling our stuff is always in a plastic bag. That other company when delivering in pouring down rain doesn’t put it in a bag and will set it in our top step. He could set it on the blocks under the steps or under the house just as easy but nope right in the pouring rain that was a grocery shipment. When FedEX delivered a heavy item, which my son was going out to help him with, pulled off the road a few feet opened the big door and pushed it out in a big puddle of water!! It was a glass entertainment center!! UPS has never had a problem with putting heavy items at the door if we weren’t there. He knows if we have a heavy package being delivered we will be out there seconds after he pulls up 95% of the time to help with it or 2 of us will go out so he doesn’t have to carry it at all.

If you care about your shipments use UPS and use companies that use UPS!! If you’re a company that uses FedEx then you do not care about your customers at all!! Take your business to UPS!!