Upwork for Clients 4+

Incredible faith!

My experience on your side has been unbelievable! Unbelievably good that is. Faith is one of the best people I’ve worked with in a very very long time. You would have to have the patience of Job in order to deal with me. And she has that and then some. I believe that she is an incredible asset to your company as well as the people she’s allowed to serve. My lunch today I believe was a good success mainly because faith helped to bring it to life I’m so grateful I am so so grateful! Thank you so much faith and God bless you and all your endeavors you deserve it you’re the best! And thank you at work for screening and hiring incredible people.

Poorly designed, confusing, glitchy

I wish I could give 0 stars. The only thing worse than the app version is the desktop version. The website is in complete disarray (I thought it was just my laptop but tried it across multiple computers and alas) to the point where everything is overlapping, jumbled, and not clickable. The app is very confusing as well. It’s nearly impossible to figure out how to edit your profile, how to browse talent, and how to communicate with them. There is no customer service email and if you call… good luck ever getting connected to someone to speak with.
You have to put a billing method just to send a message to a potential hire (very odd) and then once you do, the app is so finicky, it STILL won’t allow you to send a message. I never go out of my way to leave reviews… that’s how frustrated this app has made me.

If you’re a music engineer/producer looking for work on Upwork or looking to hire one, I highly recommend SoundBetter instead.

Sub-par, despite its capable developer

While it feels like a winner at start, after actual routine use it becomes surprising how clunky this app is, given it comes from a company that has the biggest pool of sourced app development talent at its fingertips. Has senior Upwork management even tested this? Long loading times of screens, Messages ‘Lite’ not only still slow but doesn’t refresh when you’ve already seen new messages and keeps red notifications, no obvious way to copy a profile link of a freelancer to share it with someone, and other obfuscations. It feels like Upwork I.T. didn’t want to open any systems up for engineering the back-end of it for performance, and UX/UI was rushed through as an MVP mock-up instead of being SLC (Simple, Lovable, Complete). When the result is a bolted-on maimed shadow of the website, instead of an experience truly ported for mobile, one wonders why not just use the website from a browser.

Developer Response ,

Thanks for your review, Dextyrio. We apologize for the inconvenience that this has caused you. We will send this feedback to the appropriate team. We’re always looking to improve the app, and would welcome any other feedback you may have here: ios-feedback@upwork.com. Thanks again!