Urban Company 4+

Hygienic Salon & Home Services

URBANCLAP TECHNOLOGIES INDIA PRIVATE LIMITED

Designed for iPad

    • 4.7 • 14.3K Ratings
    • Free

Screenshots

Description

We have taken multiple steps to ensure a hygienic service experience in the safety of your home. Our trained local experts wear masks, gloves & sanitize all equipment before service. We offer the following services -

Australia: Professional home cleaning, Home Deep Cleaning & Salon at Home.

India: Salon at home for men and women, massage at home for men and women, AC service and repair, home deep cleaning, electricians, plumbers, carpenters, pest control, painting & more.

Singapore: Regular home cleaning, deep cleaning, AC servicing and manicure/pedicure, facials, hair dressing at home.

United Arab Emirates: Part-time cleaners, salon at home, sofa cleaning, electricians, plumbers, carpenters, and more.

Saudi Arabia: AC Cleaning and Repair, Home Deep Cleaning, Professional Sofa Cleaning and Professional Carpet Cleaning. More coming soon.

What’s New

Version 5.40

Tightened some screws, added new fixtures, and got the broken ends repaired. Giving our Home Repair teams a reason to be proud.

Ratings and Reviews

4.7 out of 5
14.3K Ratings

14.3K Ratings

Tutu Dhawan ,

A five star ac service that bombed.

Being a stupid cancerian who likes to over maintain the equipment suddenly decided to call for a split ac service second time in 3 months. The over efficient new gen mech swiftly dismantelled the inside unit serviced & reinstalled within a period of an hour plus. On checking the cooling that looked fine & the efficiency of the job done I could not but give 5 stars for the entire job. The day went, night came & I checked into my bedroom switched on the ac & went to sleep. Next morning I found a pool of water that had fallen from the inside unit of the ac on to the TV below & finally on the floor. To cut the entire story short after contacting UC with great difficulty firstly there is no column anywhere where one can contact UC, secondly there is no column for complaints or suggestions ! On the fourth attempt & this time I — being a technical person sat with the mech and showed him that the inside unit has not been mounted properly that even a non technical person could observe it. All it required was to reinstall the inside unit back into its original slots & bingo the problem got over. I blame totally the system that requires the mechanics to have targets to meet hence mess up the jobs in their hurry. Plus the harassment and loss of a TV to the customer. 😔

Jas Roman ,

User beware

I had heard about them on Instagram and fell for ads that an influencer posted. Please note that they’re either getting the service for free or are getting paid to say great things about the company. My experience was terrible! I booked urban company for a move out cleaning. I paid extra for deep cleaning, other add ons, and included tip. My cleaner (Angelique) arrived late. Within the first 15 minutes they tell us they have to leave because they need to go to the store and buy a grout cleaner meaning they were unprepared. We were there two of the 6+ hours they were scheduled for the cleaning clearing our garage. My dad shows up to our house an hour before they leave and tells me that the house isn’t fully cleaned. Only the kitchen was worked on. We then get a message from the cleaner saying that they couldn’t finish the job but hope we were still happy with what they did. Umm are you kidding me?! I paid for a service and expected my house to be cleaned from top to bottom. Our only saving grace was that we had one more day until the keys had to be turned in. We had to have other people clean our house because urban company customer service was difficult to get ahold of. They have provided a refund afterwards but it’s pending. At the end of the day it was not worth the headache and stress. Would not recommend.

Nishita Raut ,

The helpers called cops on us

I had the worst experience today with the workers sent to us by UC. The people arrived on time and inspected the house for 45 mins then said that they will not clean our house claiming that, “aapke ghar mai saman hai aur ghar saaf karne ko time lagega” I fail to understand what would be the purpose of me asking for help if my house was clean. They had mentioned on the service that it would take 6-7 hours. I told their manager why don’t you ask them to start working and they can leave it be at the end of 6 hours. The worker denied. My house help left the house to make a call to us and by the time I reached the house the workers had called the cops on us claiming that we are not allowing them to leave. My father had to go to the police station along with one of the guys from UC. We spent 3 hours in this and did not get any service but a lot of headache. UC said they will send someone the next day which means I have to take a leave from work and stay with them hike they clean my house. It is unimaginable that the 3 workers got threatened for safety by a women and had to call for the cops for help. I am extremely disappointed and discouraged by the horrible treatment I received and the unnecessary hassle of going to the police station just for ordering a cleaning service.

App Privacy

The developer, URBANCLAP TECHNOLOGIES INDIA PRIVATE LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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