USAA Pay As You Drive by Noblr 4+

I receive emails all the time stating I am being charged the off line rate and to set the app’s permissions correctly. The permissions are always on and set up correctly when I check. Not sure why I get this message so many times. I was happy with my rate and the down payment as I am living on a budget, and the app is easy to use .
It would be more convenient if I could update my profile from the app, you have to call to change your phone number. Most apps or sites let you update your number and send a text to verify.

Today my husband and I took our son to buy his first car off the lot. He’s been working hard and we all were extremely excited that he found one, finally. I called and added the car. It was sent to underwriting, but it being the day after not only the weekend, but also a holiday, they were backed up. Shanice, Jason, and Nestor were ABOVE AND BEYOND friendly, efficient, knowledgeable. Jason pushes the first request through and asked for expediency, while also explaining clearly enough that I had no question about what was going on. Nearer took my call about 40 min later and with the most courtesy sent another request for me. I spoke to Shanice and she went one step further and attempted to see if there was a way she could manually help us, and ultimately sent yet another request. Awhile later, my son was getting disappointed because the lot would close soon, I called again. Shanice answered the phone and spoke like it was the first time I called. They were all so patient. She offered to fax what we needed and as she did underwriting pulled through and got the policy done. Thank you ALL for the level of professionalism and courtesy. I left the last company solely because of their poor customer service. This was worth telling someone about and a relationship I’m excited about!

I have had Noblr for 7 months and I was worried about not really knowing what my payment would be each month. This company is HALF the rate of others. I feel I have ALWAYSPay too much for car insurance. My average rate was anywhere from $18-$1400 every six months with other companies- that’s for 2 vehicles (2009, 2002) full coverage on one and liability on the other. The first 6 months (and I am a very careful driver) I paid less than $900 for 6 months!!!
Someone mentioned that the app assumes you’re driving, but that is not true. The app DID get to know my driving habits and marked several drives as “I was a passenger on this trip” - After each drive is shown, YOU can change it to several options! I took an Uber not long ago, and it appeared that I was driving, I clicked on the drop-down menu and changed it to “I was using public transportation. My insurance rates are finally where they should be!!! Thank you NOBLR!!