UScellular™ – My Account 4+

U.S. Cellular

    • 4.5 • 47K Ratings
    • Free

Screenshots

Description

Your UScellular® account at your fingertips – anytime, anywhere. Plus, a sleek redesigned shopping experience and enhancements to get you to your next upgrade faster.

A Revitalized Shopping Experience
• Updated homepage and Plans page – easy navigation while you shop so you can get to the checkout page fast
• Smart application of exclusive deals and promotions
• Simple enrollment in Device Protection+ plans and alerts on open enrollment
• See updated total and monthly charges as you shop
• Notifications on upgrade eligibility and information on installment payments

Billing & Payments Made Easy
• Easy bill pay with saved payment methods and a Quick Pay option for one-time payments
• Auto Pay + Paperless Billing = monthly discounts
• Add, remove or edit your payment methods

A Personalized Experience
• Onboarding experience for first-time My Account users
• Ability to upgrade/downgrade Device Protection+ plans and a convenient claims process
• Redeveloped Support pages with updated FAQs, device specific tutorials and streamlined navigation

What’s New

Version 2.19.0

Minor Bug Fixes

Ratings and Reviews

4.5 out of 5
47K Ratings

47K Ratings

sharkbiteinc ,

Sad to be leaving

I just want to say that I have had the most pleasant experience with Us Cellular over the past 3 years. They have amazing customer service which is a rarity in today’s time with cell companies. Us Cellular still genuinely cares about their customers. I also always had reception (even middle of nowhere Nebraska) and all across the country while I traveled. I unfortunately had to change companies when I moved to Colorado (even tho I was still getting exceptional service, but it was roaming). I can guarantee that I will definitely jump back on board with them when they expand to Colorado. Thank you Us Cellular for still caring about your customers. Please don’t ever change that.

Ashli40 ,

Terrible Customer Service

I’ve been a member for over 25 years now and in that time its sad to see how much customer service has gone down. At least 8 times out of 10 I’ve had some kind of issue with them and just recently had a problem with trying to talk with them about my bill and they became upset and told me not to interrupt them and then ignored me when I was trying to explain what happened. Also they are supposed to be treating customers with respect and trying to help us as customers especially when we’re the ones paying them so they can continue running their company and without us there wouldn’t be a us cellular. It’s really sad to see how much customer care and service has gone down from when they were a start up company and I should know because I was one of they first customers. But sadly it seems that many companies have fallen to the wayside in there customer service and support. They hire more overseas employees instead of us employees as well and half the time I can’t understand what there saying because there English is so bad as well and there not properly trained. Overall if I could go elsewhere I would right now but I’m stuck because I’m financing my iPhone but then again it seems no matter where you go now a days we have the same issues which is frustrating and sad. So I just try and avoid contacting them as much as possible and use there automated system whenever I can. 😠👎👎👎

Sapphire9174 ,

App is horrible and I pay for 5g & lucky if I get service period

The App is extremely SLOOOOOW even after this latest update. “Thank You for your patience”…. Ahhhh NOPE none left. The app doesn’t load or if it loads to the home page I can tap “manage devices” to see the previous message thanking me for my PATIENCE and then its blank-empty page after it used the last thread of patience I had.
5G phone~ paying for 5G services on 4 devices and none of us have 5G anything. We constantly have 1-2 LTE bars, dropped calls~ no internet or we lose connection. Btw thanks for messing my taxes up cauz service dropped repeatedly.
I will be transferring all my lines to another company that actually has 5G & we get what we pay for. Such a shame that the A1 company I loved for 18yrs has fell into the dumpster in the last 1 & 1/2 yrs. I will also be looking into a claim for a refund of services I didn’t receive & fraudulent guarantees that you have 5G services just to sell a phone with your 5G SIM card for a profit. Don’t blame “Rona” either… get your act together and make good on services n products being offered n sold. You are losing the battle with many many customers and you won’t be able to get us back.
So Goodbye bad service and I’m excited for a reliable company taking on my acct, better rates, and getting what I’m paying for.

App Privacy

The developer, U.S. Cellular, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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