uShip 4+

I’ve used UShip for about 4 cross country shipments of older trucks. Let me say this first, the drivers and hotshots are some of the most professional and kind people I have ever worked with. They are great to work with and have nothing bad to say about the drivers.

My issue is with the app and the website. It worked fine for a while, and now I’ve been trying to ship a truck and can’t login. It’s been this way for a while. The app is also so slow that I have had to go to the website and resubmit only for the same login issue to occur.

If the app and website were improved I think this would be a very high rated app and it would connect a lot more drivers with willing customers.

First off let me say i ship vehicles several times a year. So I’m not new to this. I had to have a vehicle i purchased shipped by a date. Got the date in my contract to be moved by that date and no later. Shipper never came. Blocked my phone number. Left the car there. Had to have it towed in the middle of the night last minute to relatives house at an additional cost of 375. Then it had no brakes (it’s a 1970 classic sports car needing restoration) so the car rolled into my brothers backyard destroying his fence, damaging the car and now unable to be towed due to where it sits so i have to fly up, get the car moving and drive it out of the yard to have towed again. At a massive additional expense of repairs, additional tow and flights not to mention my time. So their negligence has effectively cost me a small fortune. Beware. They don’t vet their drivers. My driver had a 5 star rating on uship. One star everywhere else on the internet and repeatedly called a “scammer”. If you’re going to use this app. Do independent research before booking. It could cost you a lot of money.

Initially installed app on my iPad and was able to log in with no issue. I loaded the app onto my wife’s iPad and she was getting an error when trying to log in. I logged off my app, thinking it was the reason my wife was having an issue, but she still got an error. I then tried logging back in on my iPad and then I started getting the same error. I went to the website and was able to log in with no issue. Went back to the app and selected “forgot password”, made a change, tried logging into the app again but got the error. Deleted and reinstalled app, but all the same problems happened again. I’m able to log into website, but unable to log back into app with the same login information as I use on the website? If I could rate the app zero, I would. Useless to have installed if you can’t even log in. Now I’m having trouble submitting this review because every nickname I come up with is “taken”? Really?